What I thought of most in terms of restaurants and buffets during the past over a year and a half remaining at home during Covid-19 were the buffets in Lancaster, PA. A number of the Lancaster buffets had reopened in a modified basis mid-2020 and I published an article on this site at the time about what they were doing to keep their customers and employees safe. At the current time the only Lancaster buffet that has resumed full operation with their regular hours and buffet menu is Shady Maple Smorgasbord. They are open until 8:00 pm Monday to Saturday. As always they are closed on Sunday. The others close early at 7 or earlier. We have been looking to return to Lancaster and see for ourselves what is happening and we chose Shady Maple as the one we would go to first.
At the end of June, Pennsylvania's Governor ended all requirements in the state to wear a mask. How wide this was in terms of the active numbers remaining and increasing in Pennsylvania remains for someone else to judge, but I will say that it made us very cautious about going to Pennsylvania and into a buffet. From what I was able to research before we went, we were not certain that there were any precautions being taken at Shady Maple - while just a month ago, masks were required when walking around the restaurant - they could be removed, of course, at your table, and gloves were required to be worn - provided by the restaurant when going up to the buffet to handle plates, cups, glasses, and serving utensils. It appeared that none of this was still being required. We were apprehensive but we went making the three hour one way trip plus return, for the day to Lancaster and dinner at Shady Maple. We went on a Friday night. We arrived at the restaurant at about 6:15 pm and the parking lot was crowded. In addition there were buses of people coming to the buffet for dinner.
The entrances and exits at the lobby are marked in large letters. One set of doors are Entrance Only and the other set of doors are Exit Only. Walking to the restaurant from the parking lot we saw very few wearing masks. Entering the lobby, we saw two cashiers open and two moderately long lines of people waiting to pay and have dinner. Few wore masks. There was a standing sign at the back of each line - "This is a TOUCHLESS buffet" and it went on to say that gloves were provided but optional to use when going up to the buffet to serve yourself. It also said that everyone must take a clean plate, clean drinking glass, and clean cup each time they went up to the buffet. We were very pleased to see this and it made us much more comfortable going in. Social distancing is something that some did and some did not while waiting to go in.
We waited on the line and the process was the same as it always has been. There was a plexiglass screen between the cashier and the customers. Once you pay, you can go to a line that seats you in the front, booths only dining room, or you can go around to the middle of the restaurant following the aisle - as there always have been. We went to the middle of the restaurant - as is always our preference and waited on the line there that moved fairly quickly. The prices are about or just slightly higher than what they have been in the past. The tip - as it always has been - is included in the price. Soft drinks and coffee/tea are included in the price. We were escorted to a table near the buffet and were asked if we had ever dined at Shady Maple before. I never like to seem to be a tourist -and we have dined there hundreds of times, but I my reply was "Not since Covid - but many times before." We were told that everything is the same. She pointed to a small table at the entrance of the buffet and showed us where the gloves were if we wanted them and that they were optional. On that same table was a pump bottle of disinfectant and behind the table was a tall square trash can for the disposal of the gloves. A new set of gloves should be taken each time you go up - if you are using gloves. It surprised me that more were taking and using gloves than not using them. But those wearing a face mask were in the minority (as was true in places we had visited during the day). We do and we were going to use the gloves. The tables in the dining room were widely spread apart. You were not sitting right next to the tables around you.
We went up to the buffet. The gloves are extra large and thin clear plastic. There is a tub of gloves and you reach in and take them yourself. We got glove, managed to get them on as they were hard to peel open at the bottom, and went up to the buffet. The buffet was fairly crowded. Social distancing was just about non-existent. We started with soup, brought our handled bowls of soup to the table and then went back in to get our soft drinks. The chicken corn noodle soup was as good as always. There were fewer soups than are usually out - but part of the soup serving area was take up with hot wings which have not been there in the past. This might be part of the Friday dinner features. While some of the night to night features are the same they also do vary night to night. There is also a large variety of meats, side dishes, etc. on the buffet in addition to the features - that you are not seeing listed when you look at the menus on their website. Both sides of of the very long buffet tables were full - every section tray was filled with food to take. All of the grills were also working with featured items on them. A feature each night is New York Strip Steak and it is served at one of the grill stations to order while other grill stations have a wide assortment of other fish and meats.
I had to have the steak. After we finished the soup we went right to the entrees. We skipped the extensive salad bar, which is the past we would have gone to. It has been so long since we have been here, we wanted to go right to the good stuff! There were a few people waiting on line for steaks. When I got up to the grill I asked for a steak - rare! The gentleman behind the grill looked over what he had cooking on the grill - paused to add more raw steaks on the grill and then said to me - I have this steak that is rare and he cut it open to show me. It was perfect inside and outside. It also was about an inch and a half thick. I am not sure if my eyes popped out of my head or not, as this was the thickest steak that I have ever seen at Shady Maple - and he was giving me the whole thing. He asked if I wanted it and I said yes! The other steaks were a little less than half this thickness. I knew taking that large steak that I would probably not being coming back for a second steak as this was a lot of steak - but this was what I have been waiting a year and a half for. It is as if it was there just for me! (They do not know me there - or at any buffet I write about and I want it that way!) I added to the plate a deep fried crab cake and a couple of serving spoonfuls of dried corn (an Amish dish of sweetened, stewed dried corn). I headed back to the table.
Each time we came back to the table we put the used gloves in the trash basket intended for them. At the table I started on the steak. It was red and juicy inside - but no raw. It was nicely brown on the outside. The edges around the steak were seasoned and a bit tough. I just cut that off and ate the meat inside of it - and even with that there was plenty of meat there. The meat itself was not tough. It was very tasty - and just what I wanted. The dried corn was as good as always. The deep fried crab cake was very tasty.
My wife had chosen ham balls, an Amish dish of ham meat balls that are sweetened with a pineapple glaze. She was happy with what she was eating. As you know, if you are a steady reader of this site, ths is a picky eater.
The problem with not having been here in so long with so many dishes to choose from and so much that is tempting and looks good, is that one can easily get carried away and take too much. While I was aware of this, on my second entree visit to the buffet tables, I was picking things that I had been missing and this second dish was a sampling of some of those - but more than it should have been. I have not had fried chicken on the bone for a long time and I took a piece of fried chicken. I saw that there were also crab cakes that were being cooked on the grill and I got one of those. I took some fall apart beef. I also took a perogie and I took some Amish potato filling. I also spotted large fried shrimp and took two of those. After the big steak this was overdoing it. This plate was good but was not satisfying me as the first. The chicken part I took was dense. I should have take a leg that was in the tray opposite. The shrimp were the best thing on the plate. The shrimp inside the light
breading were very large and very moist. The taste was great and very fresh. It was, in my memory, the best shrimp that I have ever had. The perogie was deep fried and the center and filling was good and tasty. The crab cake was differently seasoned than the deep fried one I had with the steak and I did not like the grilled crab cake as much. The potato filling was good as always. The beef was tasty. I suddenly found myself - for no reason related to the food on my plate - leaving some of it over. I am not used to eating like this after such of long time of eating all meals at home.
I should have stopped with that last plate but my head got the better of me and I went up for a third plate and I went right back to the steak grill. This time I was given a nicely rare steak - not as thick as the first - but thicker than usual. I also went for a second deep fried crab cake and some more dried corn - duplicating my first plate. It was all good but my stomach was letting me know that with a more than three hour drive home - maybe in Friday night traffic - I better not over do it. I ate about half the steak, half of the crab cake and a few forkfuls of the dried corn. Thinking back, I should have skipped the steak and went back for a few more shrimp. I looked down at the plate and pushed it away from me. This was not a challenge and we can come back again for more - with a lot less time in between from the last time we dined at this buffet. My wife who has more logic in how much she takes and what she takes enjoyed sliced turkey, sliced ham and some nice side dishes.
While I could not eat much more, I did want to have some desert. I chose a small slice of pie. It was a raspberry pie and it was very good. My wife put together an ice cram and apple cobbler desert for herself.The last seating for the buffet is 8:00 pm and the buffet is shut down at 8:45 pm. We had been there for over an hour and a half eating dinner.
When we left I was stuffed. The gift shop that fills the lower level is open until 9:00 pm and we walked around in there to walk off some of the too much I had eaten. I broke one of my own rules - a buffet is not a challenge. It should not be - and I have to regain the control I had two years ago.
We will definitely go back again. I hope very much that they continue the Covid precautions they currently have in having the gloves available. We are not out of it yet and we don't want to return to where we were a year and a half ago. It was not long ago that it was said by many media sources that buffets were dead and will never return after Covid-19. They are not dead - and if they proceed with caution they will be fully back and thriving again.
Shady Maple Smorgasbord is located at 129 Toddy Drive in East Earl, PA. Take Route 23 East or Route 322 South to get to the restaurant. There is lots of parking (free, of course). The phone numbers are 1-800-238-7363 and 717-354-8222. There is a website and it is listed at the side of this page. Like most other local buffets and restaurants in Lancaster County, Shady Maple is closed on Sundays - and some holidays, but not all. Dinner ends at 8:00 pm.