Showing posts with label rules. Show all posts
Showing posts with label rules. Show all posts

Friday, February 10, 2017

A Request for an Interview

Every so often we get requests to be interviewed for television stories, news stories, articles, etc.  Those who are looking to put us on film are told that we wish to be anonymous to keep our site honest and allow us the ability to walk into any buffet and have no chance of being recognized, so this means no video - and generally no audio. Those interviews never happen. They want you full face on camera. We don't do that.  When it is a print or web article I am happy to be interviewed through email and that satisfies the author. Recently we had a request from a writer who was doing an article about buffet dining for a financial website. I wondered what buffet dining would have to do with finance - other than from a business prospective of running a buffet, but this was not what he was looking for.  He said he had questions about dining at buffets. Fine. I responded saying that if he emailed me his list of questions I would answer them and email my responses back. What I received was not a list of questions but this -  Give "some "finesse" tips. How do you choose a buffet restaurant? How do you scope out their specialties in advance? ...That sort of thing."

Well, he certainly could have gotten that from reading several of the articles on this site, but I decided that I would give him exactly what he was asking for. As it turned out, little of what I provided him made it to his article - which turned out to be a slide presentation rather than a straight article - though, the presentation was accompanied by the text of each slide. Much of what he wrote was way off the mark of what this site presents - and its finance connection was mostly how to get the most bang from your buck when dining at a buffet.  To us, the idea of eat something because it is expensive is not really a way to get a good buffet experience.

Here is what I wrote for him to use. I am sure it will be a benefit to some of our readers and I am sure that regular readers will see a lot of the what has always been the philosophy of buffet dining on this site.

+++++++++++++++

 The subtitle of my site is "All you can eat is not a Challenge!" (this was mine before it was used by anyone else) and that is the basis of rational eating at a buffet. I have seen people fill a single plate with so many different foods at the same time that there is no way to distinguish anything on the plate other than the top layer that must go four layers of food down. This is no way to eat. One can go back as many times as they wish. We eat in a normal fashion - start with soup, next go up for salad (if we want salad), and then go for a first plate of entrees and side dishes. That first plate at the hot buffet for me will be a sampling plate if it is a buffet that I have never dined at before. I will take a little of the items that appeal to me - maybe just enough for a taste if it is something that I am not sure that I will enjoy. If it is a buffet that I have been to before, I will go to the items that I know that I like and if there is something new take a small sample to try. After that plate the next plate will be those items that I really liked. We tend to set a limit of three plates - you don't want to walk out feeling sick and I have seen this happen way too often with others. Depending on how full I feel before that third plate, that plate is just skipped. We avoid eating bread or rolls. Those just fill you up for no reason. There is a reason why most buffets give you unlimited soft drinks - the liquid and carbonation will fill you up quickly. If it is a hot day, drink as much as you need to, but otherwise drink to enjoy the soft drink as you eat but don't drink just because you can get more - which is the same approach with eating. Just because the food is there, you don't have to keep eating it until you are ready to burst. After the "main course" there is also dessert and the best thing to do after eating all that is to decide on one dessert that you will enjoy the most and take only one. If you feel like another - and your eyes are not bigger than your stomach - take one more - and then stop. This is not your last meal so don't eat like it is. During dinner carry on a conversation with your dinner companions, don't just sit there and eat. It is also only polite when two are dining to wait to go for your next trip to the buffet until your partner is ready to go also. You will not only enjoy the food but you will also enjoy the companionship of dining.

How do we pick a buffet? Price and, if available, a quick look at reviews. If we get there and there is no one inside, we may not go in. The food will not be maintained properly in an empty buffet restaurant. The food trays on a buffet table must be, as I say, kept "tended" at all times. Someone from the restaurant needs to go from tray to tray making sure that nothing is drying out and they need to stir whatever can be stirred. Food that they find that is too dry or no longer appetizing in appearance needs to be removed and discarded. Proper food temperature needs to be maintained as well. Putting out a microwave and telling customers to warm the food themselves is not acceptable. The food should never be cold or cool when it goes from the serving tray to your plate unless it is intended to be eaten cold - and then it needs to be properly cold. I also will not eat raw clams or oysters at a buffet when there is not an employee at the clam/oyster bar shucking the shellfish as they are taken and making sure that the oysters and clams do not sit for any length of time and are not drying out and going bad.

Since the beginning of our site we have grown a list of "Rules of the Buffet". Here is the most recent updated complete list -
http://buffets.blogspot.com/2016/05/a-new-rule.html

These rules say it all. Anyone going to a buffet should read and remember these rules. Buffets should post them at the entrance. None do - though I know a number of buffets have read our site.

++++++++++++++++++++

Friday, May 06, 2016

A NEW RULE...

Oh yes, another new rule to add to our existing 30 Rules of the Buffet. I don't really believe myself that such a rule as this would ever have to be stated to anyone, but for some reason, some people just don't seem to have any common sense and can't figure out on their own that there are just somethings that just are not done. So here it is Rule #31.

31. Do not change a baby's dirty diaper on the table or on a chair at a table in a buffet restaurant.

Yes. We have watched this happen more than once. And these have not been tiny new borns, but babies several months old. I just can't understand how this would occur to anyone to do in a busy restaurant. We have seen it done on the middle of the table - with plates being eaten from on the table. We have seen it happen on a chair at the table. Just this past week we saw - while the table next to us was in the middle of their dinner, that the baby was put down on a chair and the dirty diaper taken off, put down on the chair, the baby's bottom wiped, the dirty wipe and the diaper held up to wrap them together and then lifted over the table to someone holding a bag open for the diaper to be tossed into - and this diaper just barely made it into the bag and not onto the top of the table. As this was going on in front of me - it was not possible to not see the whole thing, I happened to be eating meatloaf. I have to say that this put me right off continuing to eat that meatloaf! AND it is not that there was no place else to change the baby. This buffet has a baby changing station in both the men's and ladies' restrooms. And I suppose cleaning a baby's butt and then continuing with your meal without washing your hands - and then going up to the buffet table and picking up the serving spoons is OK for these people as well - but you know, it is not OK for anyone else!

So, friends and readers, over the years we have seen a lot of just ridiculous things at buffets from the people who dine at them, but this one may be at the top of the worst. Now, if you are thinking what a silly rule this is - I agree - such a thing should never be necessary to tell anyone. Everyone should know this on their own. But they don't. And if you think - "how picky a thing this new rule is" - then I want you to just think about it for a few minutes. You are eating your dinner and you look across to a baby's dirty diaper - open with all of its contents on the table next to you - and then think about the next people who will sit at that table. And then think that this may have happened at the table you are sitting at just before you sat down there to eat, right where you plate is now. Disgusting!

So here is Rule 31 taking its place with all of the rest of the Rules of the Buffet.

1. All you can eat is not a challenge. It is an offer!

2. There is no limit to the number of times that you can go up and get food.

3. Take your food in courses - as you would be served if ordering from a menu.

4. Everyone must pay!

5. No food is permitted to be taken out of the restaurant.

6. Take only what you will eat - do not waste food.

7. For a more social meal, it is polite to wait for the others at the table to finish their plates and then go up together to get more.

8. Take a clean plate every time that you go up to the buffet tables.

9. If you put it on your plate, leave it there. Never return food to the serving tray.

10. Never eat at the buffet tables!

11. Children under 12 should not be going up to the buffet tables alone.

12. The buffet table is not a cafeteria line.

13. Tip the server.

14. Never take a serving piece from one item and use it for another item.

15. Never place your dirty plates on someone else's table.

16. Never use your silverware to serve yourself from the buffet trays.

17. Once you have gotten what you want, don't stand around the buffet tables. Move on back to your table.

18. Children should remain seated through the meal.

19. Do not fill community plates for the "table". Each should take their own plate of what they wish to eat.

20. If you cough or sneeze into your hand, please do not use that hand to pick up the serving utensils.

21. In the buffet, as in any restaurant, children (and adults) should use their inside voices.

22. Don't talk on your cell phone while you are getting your food at the buffet tables.

23. Never bring an animal into the buffet. (this is not referring to medical guide dogs)

24. Never put your hands into a serving tray.

25. Tell your children not to put their hands into a serving tray - and make sure that they do not!

26. Do not carry on a conversation throughout dinner with the people at the tables around you.

27. Do not put anything back into a serving tray that has dropped onto the serving counter - and never put anything back into a serving tray (whether from the counter or your dish) with your fingers.

28. Never put the serving utensil, whether it a spoon, fork, or tongs, up to your nose to smell the food that you have taken out of the serving tray.

29. Do not eat while walking with your plate back to your table.

30.
If you take a plate, bowl, cup, or piece of silverware and you decide you don't want it, do not put it back on the stack of clean dishes or back with the clean silverware. Take it back to your table or put it on the side of the stack where it will not be taken as clean.  

31. Do not change a baby's dirty diaper on a table or on a chair at a table in a buffet restaurant.



Friday, January 15, 2016

Time for the Rules... Again!

It is a new year and it is time to drag out the Rules of the Buffet. I so wish that some of the buffets would take this list - you can use it with my compliments as long as you give credit - and put it up in their restaurant where it well be seen when customers are coming in. Not only would it make for a much for enjoyable dining experience for the customers but it would save a lot of effort on the part of the restaurant dealing with what happens when some of these rules are not followed.

Once again - here are "The Rules of Buffet Dining".

RULES OF THE BUFFET

1. All you can eat is not a challenge. It is an offer!

2. There is no limit to the number of times that you can go up and get food.

3. Take your food in courses - as you would be served if ordering from a menu.

4. Everyone must pay!

5. No food is permitted to be taken out of the restaurant.

6. Take only what you will eat - do not waste food.

7. For a more social meal, it is polite to wait for the others at the table to finish their plates and then go up together to get more.

8. Take a clean plate every time that you go up to the buffet tables.

9. If you put it on your plate, leave it there. Never return food to the serving tray.

10. Never eat at the buffet tables!

11. Children under 12 should not be going up to the buffet tables alone.

12. The buffet table is not a cafeteria line.

13. Tip the server.

14. Never take a serving piece from one item and use it for another item.

15. Never place your dirty plates on someone else's table.

16. Never use your silverware to serve yourself from the buffet trays.

17. Once you have gotten what you want, don't stand around the buffet tables. Move on back to your table.

18. Children should remain seated through the meal.

19. Do not fill community plates for the "table". Each should take their own plate of what they wish to eat.

20. If you cough or sneeze into your hand, please do not use that hand to pick up the serving utensils.

21. In the buffet, as in any restaurant, children (and adults) should use their inside voices.

22. Don't talk on your cell phone while you are getting your food at the buffet tables.

23. Never bring an animal into the buffet. (this is not referring to medical guide dogs)

24. Never put your hands into a serving tray.

25. Tell your children not to put their hands into a serving tray - and make sure that they do not!

26. Do not carry on a conversation throughout dinner with the people at the tables around you.

27. Do not put anything back into a serving tray that has dropped onto the serving counter - and never put anything back into a serving tray (whether from the counter or your dish) with your fingers.

28. Never put the serving utensil, whether it a spoon, fork, or tongs, up to your nose to smell the food that you have taken out of the serving tray.

29. Do not eat while walking with your plate back to your table.

30.
If you take a plate, bowl, cup, or piece of silverware and you decide you don't want it, do not put it back on the stack of clean dishes or back with the clean silverware. Take it back to your table or put it on the side of the stack where it will not be taken as clean.  


Friday, March 13, 2015

RULES OF THE BUFFET

It has been a while since we have listed our "Rules of the Buffet". These are the rules that everyone who dines at a buffet - from old to young - need to know and follow. From what we have seen lately at a few buffets, these are sorely needed to be seen again.




RULES OF THE BUFFET

1. All you can eat is not a challenge. It is an offer!

2. There is no limit to the number of times that you can go up and get food.

3. Take your food in courses - as you would be served if ordering from a menu.

4. Everyone must pay!

5. No food is permitted to be taken out of the restaurant.

6. Take only what you will eat - do not waste food.

7. For a more social meal, it is polite to wait for the others at the table to finish their plates and then go up together to get more.

8. Take a clean plate every time that you go up to the buffet tables.

9. If you put it on your plate, leave it there. Never return food to the serving tray.

10. Never eat at the buffet tables!

11. Children under 12 should not be going up to the buffet tables alone.

12. The buffet table is not a cafeteria line.

13. Tip the server.

14. Never take a serving piece from one item and use it for another item.

15. Never place your dirty plates on someone else's table.

16. Never use your silverware to serve yourself from the buffet trays.

17. Once you have gotten what you want, don't stand around the buffet tables. Move on back to your table.

18. Children should remain seated through the meal.

19. Do not fill community plates for the "table". Each should take their own plate of what they wish to eat.

20. If you cough or sneeze into your hand, please do not use that hand to pick up the serving utensils.

21. In the buffet, as in any restaurant, children (and adults) should use their inside voices.

22. Don't talk on your cell phone while you are getting your food at the buffet tables.

23. Never bring an animal into the buffet. (this is not referring to medical guide dogs)

24. Never put your hands into a serving tray.

25. Tell your children not to put their hands into a serving tray - and make sure that they do not!

26. Do not carry on a conversation throughout dinner with the people at the tables around you.

27. Do not put anything back into a serving tray that has dropped onto the serving counter - and never put anything back into a serving tray (whether from the counter or your dish) with your fingers.

28. Never put the serving utensil, whether it a spoon, fork, or tongs, up to your nose to smell the food that you have taken out of the serving tray.

29. Do not eat while walking with your plate back to your table.

30.
If you take a plate, bowl, cup, or piece of silverware and you decide you don't want it, do not put it back on the stack of clean dishes or back with the clean silverware. Take it back to your table or put it on the side of the stack where it will not be taken as clean.  


Friday, June 06, 2014

Rules of the Buffet

Once again, for the new buffet goers - and for the old timers -

RULES OF THE BUFFET

1. All you can eat is not a challenge. It is an offer!

2. There is no limit to the number of times that you can go up and get food.

3. Take your food in courses - as you would be served if ordering from a menu.

4. Everyone must pay!

5. No food is permitted to be taken out of the restaurant.

6. Take only what you will eat - do not waste food.

7. For a more social meal, it is polite to wait for the others at the table to finish their plates and then go up together to get more.

8. Take a clean plate every time that you go up to the buffet tables.

9. If you put it on your plate, leave it there. Never return food to the serving tray.

10. Never eat at the buffet tables!

11. Children under 12 should not be going up to the buffet tables alone.

12. The buffet table is not a cafeteria line.

13. Tip the server.

14. Never take a serving piece from one item and use it for another item.

15. Never place your dirty plates on someone else's table.

16. Never use your silverware to serve yourself from the buffet trays.

17. Once you have gotten what you want, don't stand around the buffet tables. Move on back to your table.

18. Children should remain seated through the meal.

19. Do not fill community plates for the "table". Each should take their own plate of what they wish to eat.

20. If you cough or sneeze into your hand, please do not use that hand to pick up the serving utensils.

21. In the buffet, as in any restaurant, children (and adults) should use their inside voices.

22. Don't talk on your cell phone while you are getting your food at the buffet tables.

23. Never bring an animal into the buffet. (this is not referring to medical guide dogs)

24. Never put your hands into a serving tray.

25. Tell your children not to put their hands into a serving tray - and make sure that they do not!

26. Do not carry on a conversation throughout dinner with the people at the tables around you.

27. Do not put anything back into a serving tray that has dropped onto the serving counter - and never put anything back into a serving tray (whether from the counter or your dish) with your fingers.

28. Never put the serving utensil, whether it a spoon, fork, or tongs, up to your nose to smell the food that you have taken out of the serving tray.

29. Do not eat while walking with your plate back to your table.

30.
If you take a plate, bowl, cup, or piece of silverware and you decide you don't want it, do not put it back on the stack of clean dishes or back with the clean silverware. Take it back to your table or put it on the side of the stack where it will not be taken as clean.

Friday, May 30, 2014

HOW TO BUFFET

Recently we have been encountering people in buffets who seem to have never been to a buffet before. It is entirely possible that they haven't. They seem so lost and confused. We hear them asking each other what to do and neither seems to have any idea. I started thinking then about this article, an article on how to buffet. If you are new to buffet dining then this is for you. If you have been around buffets for years and years, read anyway for fun.

Let's start at the beginning - walking through the door. There are two basic types of buffets. One type is where you are seated, have your meal, and at the end are given a check, just like in a menu restaurant. You then take the check up to the cash register - or your server will bring your check with a cash "tray" under it or in a cash folder and you put your money on the tray, the server takes it up to the register for you and returns with your change or charge receipt. The other type is where you will walk into a cashier's desk where you are going to pay before going in and eating. You may or may not, depending on the buffet, be asked to select your beverage at this time also.

What is included in the price of a buffet varies by the individual buffet or the buffet chain. At some the price is just for the food and drinks are a separate charge. At most, the soft drinks are unlimited meaning you can have all that you care to drink. At others though, you may be paying per drink. At some buffets the tip is included in the price. At other buffets the tip is not included and it is up to you to leave a tip of an amount that you decide. Yes, you are expected to leave a tip at a buffet even though your are primarily serving yourself. The server that is taking care of your table is often actually working harder than some servers in menu restaurants. He or she will be at your table to take away your finished plates (promptly, hopefully) and at many buffets bring you your drinks and refill your drinks when you desire. Tip accordingly based on the level of service you are receiving, but tip.

Now you have either been seated after having paid or just seated at your table. Your server will usually come up to your table shortly and introduce him/herself. Some will ask if you have ever dined at this buffet before and if not, will explain where everything is. If your drinks will be brought to our by the server - and the buffet did not ask you to name the drink you will be having - the server will ask what you wish to drink (seeing on your receipt which will be placed on your table that you have paid for drinks - if drinks are not included) or if this is a pay when you leave buffet will ask you if you would like to have a drink which will be placed on your bill when you are finished with your meal. Some get to their table and are in such a hurry that they don't sit down but go right to the buffet server. It is better - in my opinion - to sit down, let the server see that you are there, and come over to go through what you just read above. A buffet is no a fast food restaurant unless you make it one. Sit down, get settled, meet your server, and then go up to the buffet.

OK! Now you go up to the buffet to start your meal. No one has to invite you to do this. You are on your own. In fact, during the course of your meal you can go up as many times as you like to take what you like. Remember that this is a meal and not a marathon or a food eating contest. Take your time to enjoy your food and the company that you are with. So, yes, now you go up. I am amazed at how many times I have heard people get to their table and ask each other, "Do we just go up?" Yes, you just go up. No one is going to bring your food to you. You are going to select your entire meal and bring it back to your table yourself (including drinks if this is a self-serve drink buffet such as Old Country Buffets and their affiliates do).

So now you are up at the buffet servers. One suggestion that I have is to walk around the entire buffet serving section and look at everything that there is to eat BEFORE you take anything. Discover what they have. Find out for yourself where things are. In this way you will not miss anything and you will not have any regrets when you have eaten yourself full that you missed your favorite whatever that you did not know was there - until it was too late. Once have have seen it all it is time to start taking what you would like to start with. I say "start with" because you do not have to take everything that you want for the entire meal at one time. This is NOT a cafeteria. Again, you may go back as many times are you wish. Take a plate or a bowl and make a plate of food for yourself. Each person in your party will do the same. If you have children under 12, make their plate for them - asking them what they would like - guiding them is this is what you do.

If you went to a menu restaurant meals are served in courses. A meal at a buffet should be no different. If you start other meals with soup first, take soup. If you start meals with salad first, take salad. If you never eat soup or salad then go right to the entrees and side dishes. If you like it all, take soup, then salad (or the two reversed) and then take your entree and sides, and finally dessert. All with separate plates.

As you go around the buffet, understand again that this is not a cafeteria. There are two styles of buffet. One is called a scatter buffet meaning buffet serving tables are scattered around the area. The other is considered a counter buffet with a long counter to go along and take what you like from the many trays along the counter. Some buffets are a combination of the two. Even at a counter buffet, it is acceptable and not rude to walk up to any point in the counter and take what you would like to take without getting on the end of a line at the start of the counter and walking all around the counter until you get to the one thing that you are up there for. People see a counter and decide it means there is a line - and in some buffets form a ridiculous line. Sometimes you will encounter this and no matter what, you get sucked into this line. There was a commercial several years back for a popular pizza buffet chain in which they made fun of this and made it clear that you can walk up to any point of the counter and take what you want - there is no line! It is not rude. It is not impolite.

Please don't fill the plate piled high with one thing on top of the other. There is no reason for that. Make a normal plate. It will be there for you take on the next plate. I never understand how anyone can taste anything sitting under a pile of four, five, more other foods mounded up like a pet bowl. There is no need to pile layer over layer of different foods one on top of each other and then douse the whole thing with gravy. You are not making a casserole, you are serving yourself a plate of food. Each item should be visible and recognizable when the plate is ready to take back to the table. You might consider buffet eating as I do - take a very small portion of a variety of things that appeal to you. And I mean small portions. This gives you an opportunity to taste a lot and if you desire go back for more of what you liked best or for another sampler plate.

So you have taken your first plate and have gone back to your table. I always recommend waiting for the rest of your dining party to return before you start eating. This is a meal to be eaten together. You can not be so hungry that you must devour your plate before your spouse, kids, or whoever is with you comes back to the table. I have seen this many times. In my opinion it is rude and lacking of manners. When you have finished your first plate, you may go back up for more of what you had or whatever else you want. I know that some of my readers disagree with what I am about to say, but I feel that it is only polite to wait for your spouse and, usually, your kids to be ready before you get up from the table to go back for more. I understand that this is not practical when with a large group, and certainly in those situations, go up, perhaps as a couple, without waiting for the rest. When you go back up to the buffet, LEAVE your soiled, finished plate on your table. The server will come to pick it up. NEVER take a used plate back to the buffet tables to be used again!

You are now back at the buffet tables to take more food. Continue your courses - salad after soup, if that is your preference, soup after salad, if that is your preference, or entrees and side dishes. This can be the first of many return trips - if you desire. Again, don't load your plate. Take normal portions of a selection that just fills the surface of the plate or less. YOU CAN GO BACK! So many don't seem to believe that! Every time that you go back, take a clean plate!

There is a dessert section to keep in mind while you are eating. Again, a buffet is all you CARE to eat, and not all that you CAN eat. The idea is not to feel like you need to puke when you leave the buffet because you stuffed yourself so full that you can barely move. Save room for dessert. I know that it is hard sometimes walking away from somethings that you really wish you had taken sooner but it is not the end of the world if you don't get it - and if you can come back to the buffet another time you can always get it then. Again, a reason to walk around at the beginning and see what there is - you will see that favorite then and know to take it before you have eaten too much. Save room for dessert. If you are a dessert fanatic save a lot of room for dessert. And if you are really a dessert fanatic there is nothing saying that you can't just eat a meal of desserts and nothing else.

So now we have gotten you through the entire meal. You still are able to walk and not feel like you never want to look at another bite of food again. If you have paid in advance, put a tip on the table and you then leave the restaurant. There is nothing more necessary - unless you are making a stop at the restroom on the way out. And if you have a long drive home, that is advisable! If this is a pay when you leave buffet your server should be aware that you had just finished with dessert and will bring the check over to you. It may be necessary to beckon to an inattentive or very busy server to indicate that you are ready for your check. Do not be alarmed if when you start dessert your server brings you the check and puts it on your table. This is USUALLY not a way to tell you that you have had enough and you should leave. It is often just a way to give you an opportunity to have the check without waiting when you are through. (I hesitate to say that there are some buffets where the check shows up mid-meal and this is often taken as a way of saying, you had enough already. Sometimes this is true and sometimes this is not. We have had this happen and the server very politely will say that they are bringing the check because their shift is ending or they are going on a break but please eat as much as you care to and stay as long as you like. We have had it happen the other way too - and I get just as annoyed as you would - and when it happens at a particular buffet that I have been to I will let you know about it in my review!) Pay your check, leave your tip - if you are paying by credit card you can leave a tip on the card when you pay at the end. If you pay at the beginning you are going to need cash in your pocket to leave a tip. Do not hesitate to go up to the cashier to break a bill for smaller bills for a tip. They know that this is why you are asking and would rather that you get the bills to give to the server rather than walk out without leaving a tip.

There you have "How To Buffet"! It does not end there and next week we will post a return of our "Rules of the Buffet". What you have just read are the basics. What you will read in the Rules are the finer points and, sadly to say that they must be stated, the manners of buffet dining.

If you have any questions, leave a comment or send me an email using the contact link at the side of this page. Happy buffeting!


Friday, March 08, 2013

Rules of the Buffet

A new year has begun, and it is time to bring the rules out again for a refresher course. So often I wish that I carried these around with me, printed out. I would just love to leave them on a few tables in a buffet dining room after observing what goes on at the buffet by the people at those tables.

There are two of these rules that are recently most often ignored - and this is just common sense and courtesy. They are Rule 14 and Rule 29. It is unbelievable.  Why must someone take the spoon from the beets and put it into the feta cheese? And why do people think that they are at a cocktail party and stand at the serving tray with their plate and eat while they are standing there. Their table is just a few feet away - can't they wait the few seconds that it will take to walk back to the table and sit down and eat?!? No one is that hungry at a buffet!

Here are all of the rules - read them, follow them, and share them!

RULES OF THE BUFFET

1. All you can eat is not a challenge. It is an offer!

2. There is no limit to the number of times that you can go up and get food.

3. Take your food in courses - as you would be served if ordering from a menu.

4. Everyone must pay!

5. No food is permitted to be taken out of the restaurant.

6. Take only what you will eat - do not waste food.

7. For a more social meal, it is polite to wait for the others at the table to finish their plates and then go up together to get more.

8. Take a clean plate every time that you go up to the buffet tables.

9. If you put it on your plate, leave it there. Never return food to the serving tray.

10. Never eat at the buffet tables!

11. Children under 12 should not be going up to the buffet tables alone.

12. The buffet table is not a cafeteria line.

13. Tip the server.

14. Never take a serving piece from one item and use it for another item.

15. Never place your dirty plates on someone else's table.

16. Never use your silverware to serve yourself from the buffet trays.

17. Once you have gotten what you want, don't stand around the buffet tables. Move on back to your table.

18. Children should remain seated through the meal.

19. Do not fill community plates for the "table". Each should take their own plate of what they wish to eat.

20. If you cough or sneeze into your hand, please do not use that hand to pick up the serving utensils.

21. In the buffet, as in any restaurant, children (and adults) should use their inside voices.

22. Don't talk on your cell phone while you are getting your food at the buffet tables.

23. Never bring an animal into the buffet. (this is not referring to medical guide dogs)

24. Never put your hands into a serving tray.

25. Tell your children not to put their hands into a serving tray - and make sure that they do not!

26. Do not carry on a conversation throughout dinner with the people at the tables around you.

27. Do not put anything back into a serving tray that has dropped onto the serving counter - and never put anything back into a serving tray (whether from the counter or your dish) with your fingers.

28. Never put the serving utensil, whether it a spoon, fork, or tongs, up to your nose to smell the food that you have taken out of the serving tray.

29. Do not eat while walking with your plate back to your table.

30.
If you take a plate, bowl, cup, or piece of silverware and you decide you don't want it, do not put it back on the stack of clean dishes or back with the clean silverware. Take it back to your table or put it on the side of the stack where it will not be taken as clean.

Friday, July 27, 2012

A New Rule...

There has not been a new rule of the buffet in some time. Not that there have not been really outlandish things observed. More and more I have been seeing something happen at various buffets that needs to be noted and a new rule made. The new rule is -

If you take a plate, bowl, cup, or piece of silverware and you decide you don't want it, do not put it back on the stack of clean dishes or back with the clean silverware. Take it back to your table or put it on the side of the stack where it will not be taken as clean.

Why? I have watched people of all ages - this is not just kids, though kids do this too - take a plate and then put it right back on the top of the stack of clean plates. So, you ask what is the big deal? Well, the big deal is that where ever that person's hands have been, I do not want to have to eat from a plate that they touched.

Here is an example - Mr. X blows his nose before going up to the buffet server. It is bad enough that he will be touching the serving pieces but he takes a plate and then goes back and puts it back on the stack. You take that plate and are eating directly off the surface that his hands held right after blowing his nose. Another example - Little Susy has been to the restroom. As many children in buffets seldom are, she was not accompanied by her mother. She did not wash her hands. Little Susy goes up to the silverware and takes a spoon - and then decides she does not want that spoon and back it goes into the cup with the clean spoons - just waiting for you to take it next. Better yet, Little Susy puts the spoon in her mouth and then decides to put it back. I have watched these happen and more. Again, this is not just about kids - adults do this - and frequently.

Come on people. If you take it or touch it - and you don't want it, it is simple - bring it back to your table and put it on the side and the server will take it away- no extra charge.

So here are our rules now in total - including our new #30.




RULES OF THE BUFFET


1. All you can eat is not a challenge. It is an offer!

2. There is no limit to the number of times that you can go up and get food.

3. Take your food in courses - as you would be served if ordering from a menu.

4. Everyone must pay!

5. No food is permitted to be taken out of the restaurant.

6. Take only what you will eat - do not waste food.

7. For a more social meal, it is polite to wait for the others at the table to finish their plates and then go up together to get more.

8. Take a clean plate every time that you go up to the buffet tables.

9. If you put it on your plate, leave it there. Never return food to the serving tray.

10. Never eat at the buffet tables!

11. Children under 12 should not be going up to the buffet tables alone.

12. The buffet table is not a cafeteria line.

13. Tip the server.

14. Never take a serving piece from one item and use it for another item.

15. Never place your dirty plates on someone else's table.

16. Never use your silverware to serve yourself from the buffet trays.

17. Once you have gotten what you want, don't stand around the buffet tables. Move on back to your table.

18. Children should remain seated through the meal.

19. Do not fill community plates for the "table". Each should take their own plate of what they wish to eat.

20. If you cough or sneeze into your hand, please do not use that hand to pick up the serving utensils.

21. In the buffet, as in any restaurant, children (and adults) should use their inside voices.

22. Don't talk on your cell phone while you are getting your food at the buffet tables.

23. Never bring an animal into the buffet. (this is not referring to medical guide dogs)

24. Never put your hands into a serving tray.

25. Tell your children not to put their hands into a serving tray - and make sure that they do not!

26. Do not carry on a conversation throughout dinner with the people at the tables around you.

27. Do not put anything back into a serving tray that has dropped onto the serving counter - and never put anything back into a serving tray (whether from the counter or your dish) with your fingers.

28. Never put the serving utensil, whether it a spoon, fork, or tongs, up to your nose to smell the food that you have taken out of the serving tray.

29. Do not eat while walking with your plate back to your table.

30.
If you take a plate, bowl, cup, or piece of silverware and you decide you don't want it, do not put it back on the stack of clean dishes or back with the clean silverware. Take it back to your table or put it on the side of the stack where it will not be taken as clean.

Friday, November 04, 2011

Rules of the Buffet

Since I just wrote about rules for those that work at buffets, it is time that we brought out our list of rules for those who dine at buffets. This list started with this site and has been added to over the years - here is the currently, complete list of Rules of the Buffet:

RULES OF THE BUFFET

1. All you can eat is not a challenge. It is an offer!

2. There is no limit to the number of times that you can go up and get food.

3. Take your food in courses - as you would be served if ordering from a menu.

4. Everyone must pay!

5. No food is permitted to be taken out of the restaurant.

6. Take only what you will eat - do not waste food.

7. For a more social meal, it is polite to wait for the others at the table to finish their plates and then go up together to get more.

8. Take a clean plate every time that you go up to the buffet tables.

9. If you put it on your plate, leave it there. Never return food to the serving tray.

10. Never eat at the buffet tables!

11. Children under 12 should not be going up to the buffet tables alone.

12. The buffet table is not a cafeteria line.

13. Tip the server.

14. Never take a serving piece from one item and use it for another item.

15. Never place your dirty plates on someone else's table.

16. Never use your silverware to serve yourself from the buffet trays.

17. Once you have gotten what you want, don't stand around the buffet tables. Move on back to your table.

18. Children should remain seated through the meal.

19. Do not fill community plates for the "table". Each should take their own plate of what they wish to eat.

20. If you cough or sneeze into your hand, please do not use that hand to pick up the serving utensils.

21. In the buffet, as in any restaurant, children (and adults) should use their inside voices.

22. Don't talk on your cell phone while you are getting your food at the buffet tables.

23. Never bring an animal into the buffet. (this is not referring to medical guide dogs)

24. Never put your hands into a serving tray.

25. Tell your children not to put their hands into a serving tray - and make sure that they do not!

26. Do not carry on a conversation throughout dinner with the people at the tables around you.

27. Do not put anything back into a serving tray that has dropped onto the serving counter - and never put anything back into a serving tray (whether from the counter or your dish) with your fingers.

28. Never put the serving utensil, whether it a spoon, fork, or tongs, up to your nose to smell the food that you have taken out of the serving tray.

29. Do not eat while walking with your plate back to your table.

Friday, October 28, 2011

Rules for Buffet Staff and Management

We have looked at buffets from the start of this site primarily from the view point of the people who dine at them. I want to turn that attention now toward the people who manage them and work at them. After a few collective not so great experiences, I feel that it is time for a set of rules for those who serve the public at a buffet. It seems odd to me that such a list is necessary, as these people are doing a job and at some level - whether it is self-pride in doing a job well or a manager making sure that everyone does their job well - people who are paid to do a job would do it in a way that would benefit the business and in turn keep their job. At some buffet restaurants, there is no question that this is how things are, but there are some - and I am not going to name them now - that need perhaps to have it spelled out for them - the basic expectations of the people who come to the restaurant and pay for a meal.

So - you will find some of these just plain common sense, but as with the Rules of the Buffet for diners, sometimes plain common sense is just overlooked. This will be a continuing list - this is by far not complete and will be added to as we go along. Also, this list is not in any specific order. Just because one rule comes before another does not make it any more important. They are all of prime importance.

--------

1. Everything on this list of rules is the responsibility of every employee of a buffet restaurant. If you are not authorized to do what is necessary, immediately get someone who is.

2. Make sure that there are plates and silverware always available. When the number of plates or any particular utensil starts to get low, bring out more immediately. Do not wait for them all to be gone.

3. The temperature of food must be kept at a specified level - hot foods must remain hot and cold foods must remain properly gold. Check the serving trays regularly with a food thermometer to make sure temperatures are correct. (This is a Board of Health regulation, but it seems that some buffets don't pay much attention to it.)

4. When a tray of food is half full, alert the kitchen that more is needed. Do not allow any tray to become empty.

5. Stir the trays of food regularly around the entire buffet. Do not allow any tray to become dry.

6. At least one employee needs to be assigned the job of walking around all serving bars and inspecting the food.

7. Any item that does not appear presentable to eat should be removed immediately.

8. Parents with children should be told when entering that children under 12 must be accompanied to the food bars and may not go up alone. Signs of reminder need to be posted at the food bars.

9. If there is a carving station, a carver must be present at all times and within sight of the carving station - ready to serve the next person who steps up without delay.

10. A manager or supervisor should always be visible in the restaurant - and keeping an eye on employees in both the dining room and at the buffet.

11. Finished plates need to be picked up from a table promptly. Plates should never have to be stacked up on a table before they are picked up.

12. If beverages are served at the table, table staff should ask diners if they would like a refill as soon as the glasses are just a quarter full.

13. Table staff should introduce themselves to the diners at their table when the diners first sit down.

14. Every serving tray must have its own serving piece.

15. When an employee sees that a serving piece has been placed in the wrong tray, it should be picked out immediately and replaces with a clean serving piece.

16. Items that will drip should be placed at the front of the buffet server and not behind other items that they will drip into when served.

17. The dining room needs to be kept clean throughout the day. Serving area counters need to be wiped down and floors need to be kept clean of food items dropped including around and under tables.

18. Correctly label every item out on the buffet. If an item changes in a location, change the label at the same time.

19. If beverages are not included in the buffet price - and drinks are self-service - if a dinner is seen taking a beverage or there is a beverage on the table that has not been paid for, report this to a manager immediately and the manager should speak with the customer.

20. Smile at all times. At least look like you enjoy your job.

21. Managers need to anticipate a busy night and prepare accordingly with food on hand, food being cooked, and an adequate number of employees on duty to handle the business.

22. Managers need to make sure the kitchen staff is keeping up with the demand at the serving bars and make sure they are keeping ahead of need.


------

As I said, I am sure there will be more coming. If you would like to contribute to this list, please email me through the link at the side of the page or leave a comment. If you leave a comment please understand that I will take your suggestion from the comment and not publish the comment. If you would like credit for the "rule", let me know and I will include a screen name of your choice with the rule.

Friday, May 06, 2011

The Dishes are Not TO GO

This is one of the more bizarre things that I have observed at buffets and it has happened several times in the past few months at different buffets. People are taking the dishes out the door.

I want to make a new buffet rule out of this but it is so absurd that it would be just to weird to include. People are actually taking plates of food with them when they leave in the plates. Now, this is wrong on two counts:

1. You are not supposed to take food out when you leave.
and
2. The plates are supposed to remain in the restaurant.

I am not talking about foam or disposable plates. I am talking about china dishes - plates and bowls. I have also seen drinking glasses go out the door. It is so bizarre. The first time that I saw this someone had a plate full of ice cream. They took it to their table from the dessert bar, put on their coat, and with their family walked out the door to leave while holding the plate and eating the ice cream - oh yes, the silverware has accompanied the dishes too. This is a new twist on "take out".

Another time I watched a full glass of soda travel out the door openly in someone's hand. And the topper was a plate of food - out the door. What are people thinking? Never would it occur to any rational person that the china plates and bowls, drinking glasses, and silverware are meant to be taken out of the restaurant. Are people so acclimated to fast food that they think that like the paper wrapper around the cheeseburger from McDonald's, the dinnerware at the buffet is there to go out too? There is no reasonable explanation.

And this results in higher prices for the rest of us. The restaurant expects a certain amount of breakage but for the dinnerware to be carried out the door?

This is a strange world - and it is getting stranger every day!

Friday, April 08, 2011

Unthinking, Stupid, or Just Rude?

We have the Rules of the Buffet on this site. All of the rules stem from common sense and just plain courtesy when dining out at a buffet. But - there are somethings that I have witnessed at buffet restaurants that just go beyond the rules - and to make a new rule would just make you wonder where did that come from.

Lately, I saw some really over the top things at buffets - all having to do with customers. The buffets are in no way at fault. These are the things that you say that make you wonder - is that person unthinking about what they are doing, is he/she just plain stupid, or is he/she just rude?

I was almost going to tell you about this first one in the article that I wrote about the buffet but I thought to myself that this has nothing to do with the buffet and no one should get the idea that the buffet was not good because of this. I am not going to identify the restaurant - but it could have been anywhere in any restaurant - even one that is not a buffet, though people seem to act differently in menu restaurants. I will start from when we were first brought to our table to be seated. The hostess is goes to the table that she is going to seat us at and I think that this table must be occupied. On the table there are personal belongings - a cigarette lighter and some other personal things. Across one of the seats (this was a booth) was a coat. The hostess looked down at these things knowing that the table was "supposed" to be available. She looked at the table across from this one that was filled with people. She asked at that table if these things belonged to anyone there. "Oh", said one woman, "those are mine." She made no move to retrieve them. The hostess had to ask - would you please take them so that we may use the table. The woman seemed put out and picked up her things off the table and the coat from the seat. Really? I had not seen anything quite like this before. It was not as if this buffet was empty and there were plenty of open tables. This restaurant was crowded.

Is this all that is bothering me? Need I tell you that this story continues? We went through the entire meal. It was just before we were about to leave. In fact, my wife had gone off to the restroom and I was at our table alone. That same table across from us still had the same people at it. This same woman had a toddler - about two years old. I see her pick up this child and lay him down on the bench seat of the booth behind us. Hmm. This booth had been occupied before and the people there had just left. The restaurant was still crowded so the table would certainly be needed again. Was she putting this child down to sleep on this seat? Much as she had left her coat on the seat of our booth? No worse. She proceeded to take down this child's pants and change the child's diaper! What a pleasant dining experience and odor! Not only did she change the diaper, but in doing so she took the dirty diaper and PUT IT ON TOP OF THE TABLE! After she finished with the child, pulled the pants back up and picked him up she picked up the dirty diaper off the table, balled it up in her hand and started talking to someone at her table while she stood in the aisle between our two tables waving this dirty diaper around in her hand. Eventually she took it and put it down on her chair.

When my wife got back she could see that I was perturbed by something and I told her that I would explain outside when we left. I told her and she told me that the ladies room had a very nice baby changing area. So there certainly was no reason why this woman could not have taken the child there to do this. This really was incredible. On our way out, people were brought to that table. The table had been wiped down before so there was no reason that the restaurant would wipe it down again. There was no one to tell in time and those people sat down to have their meal on a table that was just holding a poop filled diaper. This is really a disgusting thought - to me at least. In this case I think that all three of the words in the title of this article apply to this woman. I have seen a lot of nasty things in my times over the years at buffets - hamsters put on the table, dogs at a table, etc. This was the worst so far.

I wish that this was the only recent tale like this to tell. At another buffet, when it was time to leave a couple with another toddler, picked the child up and stood him on the table - in his dirty boots - so that they could put his coat on him. I am sure that all buffets are supposed to use a disinfectant in that spray bottle that they use to give the table a cursory wipe down between guests. Often I think and in some places I am sure that all that is used is plain water. It is intended to clear the remains of the meal away - not to wash off the remains of dirty boots. So the next person to sit down to eat and some food comes off the edge of the plate and unthinkingly that person lifts it back to the plate and eats it - yuck when there had been a child's boots on the table.

Another tale is not so extreme but goes directly into the rude category. I was at still another buffet, and went up to the salad bar to get some Caesar salad. In front of the bowl of salad is a large man, his wife and two daughters. They are standing there having a conversation. Ok - ordinary and no big deal. But he has one filled plate down on the counter of the salad bar and another plate in his hand. While he is talking with his family he is eating from that plate in his hand. The daughters are eating like this too. They have a table but evidently they thought that this was a good place to have their meal. I came up next to him and he did not budge. I tried to say excuse me and he paid no attention. I had to reach over the plate that he had on the counter to get to the tongs for the salad and started taking salad. His reaction was one of indignation and the look he gave me was as if to say how dare you lean over my plate and interrupt my meal. I returned the look and proceeded to take my salad. He finally got the idea to move - a little further down. What is going on with people?!? All too often I see people at the buffet servers eating. It is like a cocktail party as they carry their plates from one serving tray to the other and eat what is on the plate at the same time. Are they so hungry that they cannot wait?

Or are they unthinking, stupid or just rude?

Friday, December 24, 2010

Time for the Rules - Again

Every so often we need to bring the Rules of The Buffet back into the forefront. Partly for those who may not have looked back on the site and partly for those who just seem to forget. I have often thought of putting these on a small enough card to carry around and when in a buffet and seeing some of the most blatant offenses plopping it down on the table and saying - "Here you really need to read this."

Well, for those of you who follow these, accept this as just a reminder. For those who have never seen these before, perhaps you will be enlightened. As has been said before - most of these are just common sense and common manners. But oh how surprising it is to find the lack of common sense and proper manners when at a buffet.


RULES OF THE BUFFET


1. All you can eat is not a challenge. It is an offer!

2. There is no limit to the number of times that you can go up and get food.

3. Take your food in courses - as you would be served if ordering from a menu.

4. Everyone must pay!

5. No food is permitted to be taken out of the restaurant.

6. Take only what you will eat - do not waste food.

7. For a more social meal, it is polite to wait for the others at the table to finish their plates and then go up together to get more.

8. Take a clean plate every time that you go up to the buffet tables.

9. If you put it on your plate, leave it there. Never return food to the serving tray.

10. Never eat at the buffet tables!

11. Children under 12 should not be going up to the buffet tables alone.

12. The buffet table is not a cafeteria line.

13. Tip the server.

14. Never take a serving piece from one item and use it for another item.

15. Never place your dirty plates on someone else's table.

16. Never use your silverware to serve yourself from the buffet trays.

17. Once you have gotten what you want, don't stand around the buffet tables. Move on back to your table.

18. Children should remain seated through the meal.

19. Do not fill community plates for the "table". Each should take their own plate of what they wish to eat.

20. If you cough or sneeze into your hand, please do not use that hand to pick up the serving utensils.

21. In the buffet, as in any restaurant, children (and adults) should use their inside voices.

22. Don't talk on your cell phone while you are getting your food at the buffet tables.

23. Never bring an animal into the buffet. (this is not referring to medical guide dogs)

24. Never put your hands into a serving tray.

25. Tell your children not to put their hands into a serving tray - and make sure that they do not!

26. Do not carry on a conversation throughout dinner with the people at the tables around you.

27. Do not put anything back into a serving tray that has dropped onto the serving counter - and never put anything back into a serving tray (whether from the counter or your dish) with your fingers.

28. Never put the serving utensil, whether it a spoon, fork, or tongs, up to your nose to smell the food that you have taken out of the serving tray.

29. Do not eat while walking with your plate back to your table.

Friday, January 15, 2010

A New Year - A New Rule

The new year will mark the fifth anniversary of this site in August. We have shared a lot of buffets in these past five years. The Rules of the Buffet will be five years old as well. Over this time we have been gradually adding to the rules. Just about every one of the rules is basic good sense and courtesy - but, surprised by this or not, so many people just have no clue about basic sense and courtesy or they think that it does not apply to them.

At the start of each year we bring the rules back to the forefront for all to see again - or for the first time. We are also adding a new rule to the list, as you will see as you read on.

RULES OF THE BUFFET

1. All you can eat is not a challenge. It is an offer!

2. There is no limit to the number of times that you can go up and get food.

3. Take your food in courses - as you would be served if ordering from a menu.

4. Everyone must pay!

5. No food is permitted to be taken out of the restaurant.

6. Take only what you will eat - do not waste food.

7. For a more social meal, it is polite to wait for the others at the table to finish their plates and then go up together to get more.

8. Take a clean plate every time that you go up to the buffet tables.

9. If you put it on your plate, leave it there. Never return food to the serving tray.

10. Never eat at the buffet tables!

11. Children under 12 should not be going up to the buffet tables alone.

12. The buffet table is not a cafeteria line.

13. Tip the server.

14. Never take a serving piece from one item and use it for another item.

15. Never place your dirty plates on someone else's table.

16. Never use your silverware to serve yourself from the buffet trays.

17. Once you have gotten what you want, don't stand around the buffet tables. Move on back to your table.

18. Children should remain seated through the meal.

19. Do not fill community plates for the "table". Each should take their own plate of what they wish to eat.

20. If you cough or sneeze into your hand, please do not use that hand to pick up the serving utensils.

21. In the buffet, as in any restaurant, children (and adults) should use their inside voices.

22. Don't talk on your cell phone while you are getting your food at the buffet tables.

23. Never bring an animal into the buffet. (this is not referring to medical guide dogs)

24. Never put your hands into a serving tray.

25. Tell your children not to put their hands into a serving tray - and make sure that they do not!

26. Do not carry on a conversation throughout dinner with the people at the tables around you.

27. Do not put anything back into a serving tray that has dropped onto the serving counter - and never put anything back into a serving tray (whether from the counter or your dish) with your fingers.

28. Never put the serving utensil, whether it a spoon, fork, or tongs, up to your nose to smell the food that you have taken out of the serving tray.

And the NEW RULE -

RULE 29: Do not eat at the buffet table or while walking with your plate back to your table.

Why the new rule? Some people must think that they are at a cocktail party when they are at a buffet restaurant. They start to fill their plate at the buffet serving table and then while standing there start eating. As they go from serving tray to serving tray they are eating - from their plate (hopefully) but there are other people waiting to get to those trays and even if there are not - there is a dining room table for them to be eating at. Some wait until they are walking back to their table - eating from the plate that they are carrying along the way. In a crowded room they are paying more attention to what they are picking off of their plate than where they are walking or who they are walking into. None of these people are starving so that they cannot wait another thirty seconds to walk back to their own table.

So there you have them - again - now twenty nine rules to eat at a buffet by. I am looking forward to a new year of buffets - and I hope that you are as well. Good eating! Happy New Year!

Friday, November 20, 2009

A Wild Night at a Buffet

There was no full moon out, but there should have been. It was just wild on this particular night at the buffet. I am not going to say what buffet. The restaurant, itself, had nothing to do with what was going on. It was the customers.

This was a night that I wished I had the "Rules" written out and could just hand them around. It started at the beginning of dinner with a woman walking around the buffet servers putting food in her plate and then as she walked around from server to server was eating with a fork from her plate as if she was at a cocktail party. This went on for a while. I thought to myself to go over to her and say, "Excuse me, madame, but didn't you get a table. You know they have tables here to sit at while you eat." Deciding not to get into a fracas, I just shook my head and went back to my table - watching her as she continued this until she has put all that she wanted on her plate and went off.

A little latter a group of six came in - two men, three older teen boys and a teen girl. At first they were going to squeeze around a table for four until one of them decided that they actually could put two tables together and fit. Ok. This is fine. It happens all of the time and putting two tables together when possible is always the better alternative. What happened later was the problem. This was an entire table of people who did not know or did not care that you need to take a new plate each time you go up. They would just pick up their plates with sides still on them and walk back to the buffet servers to refill, with serving spoons from the trays plunking down into their dirty dishes.

I had figured I had seen it all for the night, but no these were only the beginning. Over at the carving station a man decides not to wait for the woman who was carving and serving and sticks his own fork into a piece of meat and takes it. The serving fork was right there - but no, he had a fork in his hand and he was going to use it - not to mention that there were others waiting in a line for the woman to come over to carve and serve.

Looking back over toward the buffet servers from our table, now there were several people walking around with forks and plates of food eating from their plates - also as if they were at a party. Strolling and eating. I couldn't believe I had seen one earlier. Now there was a group - and seemingly having nothing to do with the first one.

So what more - well, there were two ladies who had to be having the take out buffet - though they had three styrofoam bowls rather than the usual styrofoam clam-shell box that is usually given out for take out here. I wondered if these were bowls given for the salad bar take out. They had filled each to the brim - and not with salad but with food from the buffet servers. The lid of the last bowl would not go down. This woman kept pushing and compressing, but the bowl was simply just two full. The second woman - perhaps her daughter came over. I though that she was going to try - but no, she picked up the bowl and went with it back to the buffet server. She took several servings of salmon and plopped them on the top of the bowl that already would not close. She put the bowl back down on the counter where the other woman was standing and then they together squeezed everything inside beyond recognition to force the cover on. Off they went out the door with their meal. I actually was surprised that they did not go over to the dessert bar to spoon on some cake or pudding over their dinner.

That was not too different from another woman who continued to spoon items one on top of the other on her plate. What I could see - but there was more underneath was a mound of cabbage, spoonful after spoonful of macaroni and cheese mounded next to that. At this point the plate was filled over six inches high. And just when you would think this was enough until the next trip up, she went over to the serving tray of pot roast. She spooned a mound of pot roast and gravy on top of what was already on her plate. But now the worst part. This plate was so overfull with wet items that when she hovered the plate over the pot roast serving tray, she spilled a large quantity of liquid from the bottom of her plate into the pot roast's serving tray and all over the pot roast. This was her cue to go back to her table - without saying anything ab0ut her spill into the food to anyone.

What a night! At last there had to be one more - this one not so bad. This one was a dangler. He served himself spaghetti from the serving tray and there were two long strands of spaghetti hanging down from his plate - maybe eight or nine inches down. We watched to see if he noticed. He actually did scoop up one of the strands, but for some reason left the other to dangle, as he continued his way around the buffet server.

So there you have it - mostly for your amusement - all true. As I have said before you could not make this stuff up and have anyone find it plausible. My wife said to me that I really should have cards to leave on tables that would direct people to this site and the rules. For the most part, I hope, that those who read this site have the common sense and the manners that would not require "Rules of the Buffet". But oh, there are so many other that need them desperately.

Friday, September 18, 2009

A New Rule

Since the start of this site I have been listing what I call, "The Rules of the Buffet". I cannot believe some of the things that I see people do at buffet restaurants. These are things that one would hope that adults would have common sense not to do or would at some time in their childhood been taught not to do. Oh my, no! Our rules were last listed here this year in August.

I recently saw something that has now led to a new rule...

RULE 28: Never put the serving utensil, whether it a spoon, fork, or tongs, up to your nose to smell the food that you have taken out of the serving tray.

Oh yes, I saw this - and more than once. The tongs went into the tray and food was taken out, held over the plate, but instead of going to the plate it went up to the nose - smelled and commented on. Thank goodness, it met with approval because I am sure that if it hadn't the food would have gone back into the serving tray. Bad enough, the tongs went back in.

With all of the health concerns and the recent outbreaks of Swine Flu, we now have people not just holding the serving utensils, but also breathing upon them.

It would be nice if this was the last rule necessary. Who am I kidding? There surely will be more to come.

Friday, August 21, 2009

Time for the Rules - Again!

With all that I have been seeing lately at buffets, it really is time to drag out that list of Rules of the Buffet again! Even if your first thought is not again, give them a read once more. Maybe there is still something you could learn.

1. All you can eat is not a challenge. It is an offer!

2. There is no limit to the number of times that you can go up and get food.

3. Take your food in courses - as you would be served if ordering from a menu.

4. Everyone must pay!

5. No food is permitted to be taken out of the restaurant.

6. Take only what you will eat - do not waste food.

7. For a more social meal, it is polite to wait for the others at the table to finish their plates and then go up together to get more.

8. Take a clean plate every time that you go up to the buffet tables.

9. If you put it on your plate, leave it there. Never return food to the serving tray.

10. Never eat at the buffet tables!

11. Children under 12 should not be going up to the buffet tables alone.

12. The buffet table is not a cafeteria line.

13. Tip the server.

14. Never take a serving piece from one item and use it for another item.

15. Never place your dirty plates on someone else's table.

16. Never use your silverware to serve yourself from the buffet trays.

17. Once you have gotten what you want, don't stand around the buffet tables. Move on back to your table.

18. Children should remain seated through the meal.

19. Do not fill community plates for the "table". Each should take their own plate of what they wish to eat.

20. If you cough or sneeze into your hand, please do not use that hand to pick up the serving utensils.

21. In the buffet, as in any restaurant, children (and adults) should use their inside voices.

22. Don't talk on your cell phone while you are getting your food at the buffet tables.

23. Never bring an animal into the buffet. (this is not referring to medical guide dogs)

24. Never put your hands into a serving tray.

25. Tell your children not to put their hands into a serving tray - and make sure that they do not!

26. Do not carry on a conversation throughout dinner with the people at the tables around you.

27. Do not put anything back into a serving tray that has dropped onto the serving counter - and never put anything back into a serving tray (whether from the counter or your dish) with your fingers.

Friday, August 14, 2009

Children at a Buffet

Most buffets are family restaurants and of course, children are at the heart of most families. So it is most common to find children at buffets. As with many things that happen for the negative with children, it is not the child to blame but the parent who is not paying attention to what the child is doing. I have written an article about this same subject in what seems is the long past, but this absolutely needs repeating.

Now don't get all crazy that I don't like children at buffets. That is not true. What I don't like are children who are unsupervised when they are sent up by themselves to the buffet servers. Here are two recent occurrences.

At a certain buffet, not to be named, a boy about the age of nine or ten was up at the buffet server putting rice into his plate with the large serving spoon. He went to drop the rice into his plate and it would not release from the spoon. His first response was to put the spoon over the serving tray full of rice and with his other hand scoop the rice out of the spoon and back into the pan. He seemed to realize that this was not the thing to do, so he moved the spoon back over his plate - and then with this other hand scooped the rice out of the spoon and onto his plate. Of course, he then put the spoon - the serving end just rubbed out by his hand - back into the serving tray. Ycch.

At another buffet, again not to be named, another boy about the age of eleven or twelve, was serving himself from the entrees and sides into bowls. He filled a bowl full of mac and cheese - which is a reasonable amount for a child to eat. He then filled a bowl to overflowing with pieces of fried fish - more fish than two tables of adults could consume in a meal. Certainly, this young lad did not eat all of that fish!

So where were the parents? Good question. Too often children - at all ages of childhood - are up at the buffet server alone. Sometimes taking things on a buffet are not as simple as scooping a spoonful up and onto a plate. Sometimes the pizza needs to be cut apart to get a piece - as the restaurant did not quite cut it through all of the way. Sometimes, like our young boy above, the food does not release from the spoon all that easily. At these times many kids are at a loss for what properly to do - and they improvise. Those improvisations are not always with the best result.

Some buffets post signs. "No one 12 or under are to be at the buffet server unescorted." If only the kids cared or the parents bothered to make sure to follow that simple request.

I have brought a child to buffets myself, and when it is your child or one who is close to you, you will naturally believe that the child is far more capable than perhaps may be. I know that the child that I have brought will want to take everything for himself. At 7 years old, you want to believe that is ok, but I have seen kids take one serving spoon from one tray and go from tray to tray taking food. Sometimes it is a struggle when the child is insistent, but you know what, sometimes you have got to be the adult. Children's eyes are truly bigger than their stomachs - a kid will take far more than he/she can possibly eat. Is it so hard to teach the child to take a little and then go back for more? So silly of me, many adults never learned this.

There have also been problems with kids running around a buffet - especially around the serving area where people are walking with full and hot plates and do not always notice the the little ones scurrying by - alone or with similar aged siblings. I have seen kids just narrowly being missed by a knocked cup of hot coffee. And you know that if the child had been burned the person knocked into would be blamed. Why are the kids running around? Well, where are the parents?

I am not going to belabor this, but I hope that I have made my point. If you take a child to a buffet you need to be with that child when the child goes up to the serving bars - and when you are there fill the plate for a younger child and assist an older one, paying attention to what the child is doing.