Showing posts with label coupon. Show all posts
Showing posts with label coupon. Show all posts

Friday, June 02, 2017

Top Buffet of 2016 - Bird-In-Hand Restaurant and Smorgasbord, Bird-In-Hand, PA

CONGRATULATIONS TO BIRD-IN-HAND RESTAURANT AND SMORGASBORD FOR BEING A TOP BUFFET OF 2016!

Bird-In-Hand Restaurant and Smorgasbord has been a well known restaurant and buffet in Lancaster County, PA for a very long time. I have had dinner and lunch there many times over many years. We have watched this buffet grow from a small counter along a wall with hot trays to a completely renovated restaurant with a good sized, dedicated smorgasbord section. The restaurant's building continued to grow to what it is today that includes the restaurant with two full sized dining rooms and on a lower level a theater featuring entertainment and local themed plays. With the theater the restaurant/buffet became part of a dinner theater package (which has not (in our experience) interfered with diners who are there for dinner only. The restaurant is owned and operated by the same family for generations and the property across from the restaurant is the family farm.

As prices have increased in a number of the buffets in this area, the price of this buffet has now come more in line with the others. In the past this buffet has offered sporadically offered coupon savings on the price of the buffet. It now has a coupon included in the Visit Lancaster County Guide which is available free all over Lancaster County - and will be sent to you on request from the tourist board. There is a price difference on Friday and Saturday night dinners which add carvings to the buffet. This buffet definitely gives value for what you pay and what you get.

The food here is excellent. This restaurant offers not only a buffet but also menu dining. One can also just opt for the Soup, Salad, and Bread Bar alone or with a menu item. One can also go just for the Desert Buffet. All is included with the full smorgasbord and the price includes a beverage with unlimited refills which is not included at many buffets in this area. Regular readers have read my raves about my favorite items on this buffet. I love, and have always loved, the Chicken Corn Soup prepared and served here - it is the best anywhere - and different from most. There is a secret to this soup that after many years of attempting to duplicate it at home, I cannot figure out. Another of our favorite items here is there turkey - served in a tray in liquid that keeps both white and dark meat moist and full of flavor. Of course, there is a wide assortment of other foods on the buffet. On some nights there will be a local dish called Chicken Bot Bei or Chicken Pot Pie to the tourists - which is not like a chicken pot pie in other areas. This is one of the better Chicken Bot Bei's which is not served often enough at other buffets. It is regularly here on certain nights. Another Lancaster County favorite - which is served at many PA Dutch buffets - is Pork and Sauerkraut. There are other soup choices and also a salad bar and a large dessert section. Deserts are full of choices and you will find whoopie pies - a local favorite of cake rounds with cream in the middle, a variety of pies including shoofly pie, chocolate shoofly pie - and a pie that I discovered two years ago that I have only seen in this area, Lemon Sponge (wonderful!). There is soft serve ice cream and a frozen soft drink machine. There is fruit and a number of prepared deserts as well!  The baking here comes from the well known Bird-In-Hand Bake Shop which is also owned by this family. The food has been consistently good. That does not mean that you will not find something that you don't care for because you just don't like that food or seasoning, but it does mean that you will enjoy here the foods that you like. 

For the children! There is a children's buffet bar that features kid favorites - hot dogs, grilled cheese, chicken nuggets, hamburgers, spaghetti, etc. There this is only available Fridays and Saturdays until 7:30 pm. (The restaurant closes at 8:00 pm.)

If someone at a table does not want the buffet and wants to order of the menu they are welcome here to do that. Some buffets do not allow this. Here they do.

Service is good here. The wait staff are attentive. Dishes are cleared regularly and when it is time for a refill of your beverage, it is easy to spot your table server and ask.

When we come to this area there are so many buffets to choose from. Bird-In-Hand comes to mind often as a top choice to go to. 

One of the things that we like about Bird-In-Hand Restaurant is that you are going to encounter a good number of local people including Amish and Mennonites dining here. Of course, you are going to encounters tourists also - this restaurant is located on a main route - Route 340 - that goes through the heart of Amish and Mennonite farm lands. 

If you have never been this is a must try. If you have not been in awhile go back. If you are a regular then you know what we are talking about.

Bird-In-Hand Family Restaurant is located at 2760 Old Philadelphia Pike, Bird-in-Hand, PA 17505. The phone number is 1-800-665-8780. There is a website located at the side of this page.The restaurant closes at 8:00 pm and is not open on Sundays. You will not be seated for the Smorgasbord after 7:30 pm.


Friday, December 05, 2014

Yummy China Buffet, East Meadow, New York

I have written about Yummy China buffet a couple of times in the past year. They have changed their price again - for the better. The dinner price is now $13.99. They started this restaurant a little over a year ago at $19.99, then went to $15.99 (including soda), and now it has dropped to $13.99 with unlimited soda additional.

This little Asian buffet seems to always be struggling and I am not really sure why. I could understand when they first opened that $19.99 was not going to go well here where very few Asian buffets are at that price level and they are much larger restaurants. The change in price to $15.99 was a step in the right direction - especially that they included the soft drinks. Now, at $13.99 they are at the same price as the local Old Country Buffet (though plus the drink at $1.50), but when we walked in on a Friday night at about 7 pm there were only four tables of people dining aside from us. Other local Asian buffets are jammed for the most part at that time.

I always feel sad for the owner who has been trying very hard to get this restaurant/buffet off the ground since purchasing what had been a bad Asian buffet in this location that had been there for many years and finally went out of business. The new owner is very friendly and has been there every night that we have gone. He greets us like we are there every week when in reality it is months between our visits. We wondered if he just greets people this way but observing while we are there it seems to actually be sincere and he recognizes us. This is not to say that he does not greet everyone well- he goes out of his way to greet and make people feel welcome.

Here is the thing about Yummy China Buffet. The food is EXCELLENT. This is probably the best Chinese buffet food we have ever had - and we have been to some pretty good Chinese/Asian buffets. Everything tastes fresh and the cooking surpasses menu Chinese restaurants. For a small buffet - one long double sided, hot buffet server with a cold server along side, a sushi bar with a sushi chef who is making sushi to your order (in addition to some rolls prepared and out) and when he makes your sushi order he is serving you full rolls of whatever you order, a small hibachi grill with chicken and beef and assorted vegetables and noodles, and entrees that are not all the usual Chinese buffet finds. Let me say something here about the sushi and the buffet - when we in the restaurant the sign says Sushi included on the buffet and the chef was making sushi for people who were asking for specific rolls, etc. The website and the recent ad seems to say that any sushi that is out in the "sushi serving boat" - a boat like serving tray - is what is included and not made to order requests - but that was not happening. This may be something that will happen at some point - I don't know. I did not have the sushi on this night - so I did not ask. As to the entrees on the buffet, some things are the usual - over-sweet sauced spareribs, chicken and broccoli (though extremely light and fresh tasting), egg rolls, fried dumplings, etc. Then they go into specialty items.

I have mentioned the "Yummy Pork" in the past. This is an entire section of pork cooked whole with an interesting sauce - the sign says "ancient recipe" and I am sure it is. I have never had anything like this pork and it is the first thing that I go for when I start on entrees here. As you take it from the serving pan - off the whole - it breaks away in sections and pulls away. It is very tender. There is also the skin and the fat that comes away with the meat - eat it or not - it is very good if you are so inclined.

There are small Chinese meatballs - yes, Chinese meatballs show up at other buffets - but none like these. The beef is so finely ground that the texture of the meatball inside is creamy. There is egg foo young - again standard - but the sauce that they have on the side for you to put on yourself is unlike any sauce I have had on egg foo young. This is not the thick, light in color brown sauce usually served (which I do enjoy when I have it). This is a delicate almost sweet sauce that is very good.

There was a very good dish that combined chicken, beef, and shrimp in a light brown sauce with red peppers - not spicy or "hot" peppers. If you like spicy there are spicy dishes - and two bottles of different types of hot sauce on the tables. There were more dishes to please just about anyone including hot snow crab legs (small individual legs) and then there is the hibachi grill to make whatever you like if you decide you want something that you don't see.

Everything is also replaced promptly when it runs out and everything is kept at the proper temperatures and nothing is left to dry out. On this night there were sauteed mushrooms and when those ran out they were replaced with sauteed string beans - both good. The owner is watching over everything and the people working for him - which I believe are family - are making sure that everything is right.

The service was excellent also. We did not order soft drinks - just water. We have found that at some Asian buffets that if you just order water, no one ever comes to ask if you would like the glass refilled and freshened with more ice. Not here. The young lady kept an eye on our glasses and made sure to ask as they got past half full if we would like more water. All dishes were promptly removed from the table as well.

 So what is going on here? Where are the customers? While we were dining on this night at one point we were the only ones in the restaurant -but then in a short while people started coming in and several tables filled.  Perhaps this is just a restaurant that gets people in spurts. I suspect that people don't know about the change in price - perhaps even from the $19.99 price when they opened. AND unless someone has come in and tried the food, they don't know how good the food is. The owner has been trying. He has run newspaper ads with coupons. The $2 off coupon is what motivated us to come in and see what the change to $13.99 would change on the buffet - and the answer to that was nothing was missing - and perhaps more different things were out to try. We ate for $11.99 each. You cannot beat that easily around here for food this good. (Yes, there are Chinese/Asian buffets within easy driving distance that are actually $10.99 and they are good - but don't equal the cooking here.

This little buffet reminds me of another exceptional little buffet - the European buffet in New Jersey that struggled and never seemed to have many people eating there when we would go. That was an exceptional buffet! It too was excellent! It could not survive and went out of business in a few years. I am very much hoping that this great little buffet will keep going! Selfishly, I would hate to see a line going out the front door but it that keeps him open that would be great for him and I will wait.

If you are on Long Island, New York and come to East Meadow which is about mid-Nassau County, please try the Yummy China Buffet. I believe you will be pleased that you did. Don't go in expecting a lavishly large buffet. Do go in expecting great cooking and food.

The Yummy China Buffet and Sushi Restaurant is located at 398 Merrick Avenue, East Meadow, New York 11554. The telephone number is 516-486-2525. There is now a website that is linked at the side of this page.  (By the way that website right now  has a coupon for $5 off dinner on Mondays to Thursdays.) The restaurant is NOW open seven days a week from 11:30 am to 10:00 pm. The lunch price is less.



Friday, June 20, 2014

Breakfast for Dinner at Old Country Buffet

We had a coupon for OCB good on a weeknight only. We usually avoid Thursday nights at OCB because it is Kids Eat for $1.99 night and while we like kids, we don't like kids running wildly around the restaurant completely unsupervised by their parents, but in the last several weeks - maybe longer Old Country Buffet has been sending emails saying that they serve breakfast at dinner on Thursday nights. This has intrigued me. We have never been to OCB for breakfast - pretty much because we don't eat a breakfast meal and the thought of a heavy breakfast buffet meal that early in the day just does not appeal to either of us. I do like breakfast foods and I thought that this would be an opportunity to get at least of sampling of the OCB breakfast buffet.

So we went on a Thursday night - to the good OCB a distance away. We arrived to balloons for Kids' Night and a lot of children but they were - for the most part controlled and behaved. This OCB has a griddle station that was specially built for the wok feature that has been gone now for about a year. It has been used for breakfast in the mornings but has sit empty at dinner. For Breakfast for Dinner the griddle station - two fry pans on portable conduction cook tops, a cold section of omelet fixings, a big bowl of whole eggs, and on the side kept warm a small try of bacon and a small tray of breakfast sausage. There was a young man behind the grill and every so often he was cooking eggs - mostly for kids. Out on the buffet, mixed in with much of the usual OCB dinner menu items which do not seem to change much from night to night any longer. (No matter what night and which of the two local locations, we find the same foods out each night - and one night when asked, the manager told another guest that he is told each day by corporate what food to serve that day and he has no control (unless, it seems if they run out of something and make a substitute - hopefully), anyway - out on the buffet three was a tray of pancakes, a tray of quarter round waffles, a tray of hot syrup, and a tray of hot what could be - butter sauce. I looked for some form of breakfast potatoes. I have seen these on the poster for breakfast in the morning. There were none. On the poster they talk about Country gravy for omelets, there was none. There were no muffins, breakfast pasteries, or anything else breakfast. Eggs, sausage, bacon, pancakes, and waffles is what Breakfast for Dinner consisted of here.

Here it the surprise. I liked it! It was not necessary to order eggs to get breakfast sausages or bacon from the chef at the griddle. He was happy to give me all that I asked for and offered more. The waffles were not bad - thick and a little dry. I don't use syrup and I was trying not to add the melted butter. I went over to the cold condiments table and found a tray of butter that had been well scooped through and was full of extraneous other condiments so I skipped on that butter. The first pancake - these are small pancakes about three inches in diameter - was OK. I took another two later and these had been sitting for some time on the hot tray and dried out. One was edible, the other was solid and would not cut with a knife. I liked the sausages and went back for more of those - and again, the young man wanted to put more on my plate - which I actually gave in to as I was not resisting as I should. The bacon for the most part is good - it is real bacon, after all, but it is cooked in a fryer - like fried chicken which is a common way to cook bacon in bulk. The problem is that some of the bacon over cooks this way and burns so some of the bacon that I had could not be eaten. What I could eat was good. (I don't recommend overindulging in bacon unless you want to put a cardiologist's kid through college.)  The sausage was distinctly breakfast sausage in flavor and mild - slightly mealy but I liked them.

I added to the sausage, etc. some of OCB's usual meatloaf, mashed potatoes, string beans and such. This was certainly not a typical breakfast but more like a brunch but I was pretty happy at the end of dinner. My wife who does not eat any of this for her own various reasons, made do with the usual dinner entrees and sides. Gone were the Kid's Night foods - corn dogs and such. The ice cream mix banana split station - right next to the egg fry pans was serving the kids. I am not sure that Breakfast for Dinner - at least on this night at this location - was a big draw for the crowd who was there. I did not seen any adults getting any omelets or eggs. A few got sausages, as I was.  

Kid's Night features like the ice cream mix in ends at 8:00 pm at night and before that my wife asked if that meant that the breakfast would end then too - and at 8:00 pm the eggs were taken away and the griddle station was shut down - but the sausage and bacon trays were brought to the buffet table which is much better as now it was out for you to take yourself. They also refilled the pancakes and waffles.  

This was certainly not a carb-friendly meal and not something that I can do too often but I would like to go back. If you have no reason to watch carbs or fat, you can go all out. I would have liked to see more breakfast items out. We started to figure out what was missing from the usual dinner menu to make room on the buffet table for the breakfast items. There was no pasta in creme sauce. That was the most evident item not usually seen at dinner.  There was fried chicken, roast chicken, meatloaf, carved ham, steak, and roast beef. The usual side dishes and vegetables were out - mac and cheese, pizza, string beans, corn, carrots, mashed potatoes, baked potatoes, the french fried potatoes that look like waffle fries but are too hard to bite into... And the usual desserts were out.

They don't say how long this will stay available on Thursday nights. I do miss Thursday BBQ nights that had beef ribs, etc. so many years ago in the long gone and long past. If you are partial to breakfast you might like this. I suspect that you get a lot more breakfast foods at the regular morning breakfast buffet. Years ago we used to go to a breakfast buffet that would start at midnight at a truck stop along Route 222 in Pennsylvania. We would be there on line waiting for it to open - having skipped dinner for only a snack earlier. That too is long gone. Even the building is gone! The OCB breakfast buffet was not as good as that but it was enough to remind me of it. My favorite item from that gone breakfast buffet is something that many find disgusting and many GIs from wars long ago found disgusting too and had a special name for it - abbreviated SOS - creamed chipped beef which there, I would serve myself over home fries. (Another cardiologist's delight!) Oh my. I half imagined before we walked into this OCB that it would be there - of course, it wasn't. This is not something in this area that you will find even in a regular restaurant or diner for breakfast. (I have seen it on menus in Pennsylvania. I should not eat it and especially not a full restaurant order of it.)

I leave it up to you to try or skip Breakfast for Dinner at OCB. I may find myself going back at some point, if it is still offered.

Friday, August 03, 2012

Coming Back to Bird-In-Hand Family Restaurant, Lancaster, PA

I have written about the buffet at the Bird-In-Hand Family Restaurant several times in the past. My last article about this buffet was a year ago. We went back this year on the Fourth of July. Not all of the local buffet restaurants are open on the Fourth of July, for example, Dutch-Way and Yoders are both closed (or are open only until early in the afternoon). When selecting a buffet to dine at in this area, as many of you know, there are several that are at the top of my list. This one is about mid-way down. At times in the past, it has disappointed, but it is more often very good than not.

For a holiday night, the restaurant was not crowded, but the Fourth of July fell on a Wednesday night and those traveling to the area who could not have an extended Fourth of July weekend came on the weekend before or were coming on the weekend after. This was seen throughout Lancaster even at the tourist sites on July Fourth. The restaurant was not empty, but we have been here at this time of the year before and there have been waits to get in. We were seated right away.

The price for dinner has not changed since last year and it is still $17.99. The price of the dinner buffet includes the beverage. We had a coupon from their website - which is also found in the local tourist newspapers which are available all over the area for free - which gave $2 off the dinner price for each adult. This made the price not bad considering that drinks are usually 1.99 extra- so with the coupon this is equivalent to a 13.99 dinner at other buffets. It is a great value at the $13.99 equivalent - find a coupon before you come. The price may vary by the night. It may be higher on Fridays and Saturday nights.

My favorite thing at this restaurant is the chicken corn soup. It is unlike other chicken corn soups in the area. It is thick and rich. The soup is full of chicken, chopped hard boiled egg, and corn, and it is thickened with some type of grain. There is a slight vinegar taste to the soup. It is excellent. The other soups on the buffet on this night were vegetable beef and beef noodle. My wife had the vegetable beef soup - and as always here, liked it.

There is good salad bar here - and you can opt to just have the soup and salad bar as a meal. There is a good assortment of salad fixings for the lettuce that is out. There are also a number of prepared local salads. I had tried the Caesar Salad a year ago and I like it. I took Caesar Salad and it was just OK this time. There was nothing wrong with it, but I have had better. There is an excellent ham salad and this is something to try if they have it when you come. This salad seems to alternate with chicken salad - which is also very good here and tuna salad. I also took some cottage cheese and apple butter which is a local favorite. You have to put this together yourself - as for many years it is not often found talked about or even put out next to each other. Take a spoonful or more of cottage cheese and then put a spoonful of apple butter on top of it. This is really a taste treat - sweet, tart, and salty all at the same time. There is a small buffet server off to the side with white, wheat, and crispy rolls, raisin bread, wheat bread, white bread. There are also assorted cubed cheeses. Here you will find the apple butter also. The cottage cheese is on the cold server salad bar.

The buffet menu varies here by the night so what you may find one night, you may not find on another night of the week. The Friday and Saturday night offerings include more carvings. On this night on the hot buffet there was country sausage from New Holland Meats, chicken bot boi - very thick, full of large dumplings, chicken, and potatoes, fried shrimp, broasted chicken, pork and kraut- sweet and with plenty of pork, roast beef, turkey - two ways - in a tray and on the carving station, carved ham, Swedish meatballs, broiled pollack , pizza, zucchini casserole, red potatoes, corn on the cob, baked lima beans, bread filling, succatash, ham and scalloped potatoes, carrots, stewed tomatoes, buttered noodles, mashed potatoes, turkey gravy and beef gravy.

I love the turkey here that is served per-carved in the tray. It is a whole turkey cut into pieces, both white meat and dark, and served in its own liquid. I find it has a great taste that is unlike carved turkey. I eat a lot of turkey. To me this is the best. The sausage was very good. This is local country sausage and I enjoyed it a lot. The chicken bot boi was very good because of how thick and full it was - no skimping on any ingredient. The pork and sauerkraut was outstanding. It was more sweet than tart. Generally, the tartness of sauerkraut can overwhelm this dish. Here the sauerkraut was sweetened and this really added to this local favorite. It was also full of chopped pork. The broiled pollack, however, was too salty. The zucchini casserole was good but it had an under taste of some seasoning that was OK but I did not care for. My wife did like it.

On Saturday nights, there is a separate buffet set up for kids. It was set up on this night also - perhaps because it was a holiday. They call it the Kids Corner. There were hot dogs, hamburgers, nacho chips with cheese sauce on the side, chicken nuggets, turkey, macaroni and cheese, smiley face potatoes, carrots, kernal corn, pretzals, potato chips, apple sauce, canned peaches, chocolate pudding, and cookies in little packages. The price for kids is 75 cents per year of age from ages 4 to 12. I don't think that they would mind if an adult having the buffet also sampled some of this.

There is a serving counter at the back wall that is the dessert area. There was shoo fly pie, custard pie, oatmeal pie, vanilla pie, fruit pies, shoo fly cake, sheet cake, whoopie pies, prepared desserts, pudding, canned fruit, softserve ice cream, and two flavors of Slushies. On this night there was no fresh fruit. The baking is good here. This restaurant is associated with the Bird-In-Hand Bake Shop. You can just order the dessert bar without a meal.

I very much enjoyed this meal at the Bird-In-Hand Family Restaurant. It made me wonder why I have not gone back as often. One thing had been in the past - longer than a year ago, the price here was higher - a lot higher. They seem to have realized that to bring in the families of tourists to compete in this area you need to be affordable - while serving a good and quality meal. They are doing that at the current pricing. I also liked the selections on this night more than what I have had here on Friday or Saturday nights. This is just a personal preference of my own.

I highly recommend that you try the buffet at Bird-In-Hand Family Restaurant. I was asked recently by a friend where to dine in Lancaster and, of course, recommended the usual tops on my list but added that if they did not want to travel too far out of the central area for dinner to go here. Try it.

Like all of the other local buffets and restaurants they do close at 8:00 pm and they are not open on Sundays. There is a good chance when you come here there will be Amish and Mennonites dining here as well.

Bird-in-Hand Family Restaurant is located at 2760 Old Philadelphia Pike, Bird-in-Hand, PA 17505. The phone number is 1-800-665-8780. There is a website located at the side of this page.

Friday, December 23, 2011

Old Country Buffet

Believe it or not, I have been eating at Old Country Buffet a lot lately. No, I have not been going to what I and others have called the "worst OCB in the Country" which is the nearest location to me but we have been traveling the twenty or so miles out to their other location in our area - the one with the "good" manager. Actually, we have been going at least once a week and some weeks more. It is really the only buffet "in town" so to speak. With the exception of a very few remaining Chinese buffets, there are no other chains or buffet restaurants near here.

My wife likes OCB. She prefers it over the other chains buffets. As everyone who reads this site regularly knows by now, she is a picky eater. And at OCB she can pick and choose things that are relatively plain and not overly seasoned. This is a good thing for many who do not want the heavily sauced and hot spiced items that have become popular at the other chains. She likes the carvings - especially the turkey, and the vegetables which can vary by recipe but can be found most nights to be served plain. She also likes that the salad bar is extensive and it is always possible to pick vegetables from the salad bar.

I have found several dishes of theirs to my liking and have enjoyed most of the meals that I have had there. I have written so many times about Old Country Buffet, both good and bad, that I won't go into the overall set up again, but I will tell you about some of the things that I find are good. One thing that I must note for you all, is that OCB varies by location in many regards and that includes how things are cooked, how things taste, how clean the restaurant is, and how the employees are. I have been to Old Country Buffets in several states and it is rare to find two alike in the things that I have just noted. Consistency in a chain is important - but there is little consistency from one OCB to the next and that is not good. But I don't want this to be a negative article about OCB, because I have been enjoying my meals there lately.

I am finding little change from night to night at OCB. There was a time when Monday night featured one set of dishes, Tuesday another, and so on. There is now no set menu that varies night to night. Some different dishes are added in, but more often than not the dishes served one night are the same as another. This is something that I miss from the old days. There were things on the old offerings that were very good and are now gone. Their barbecue beef ribs on Thursday nights were well known, and those have been gone now for several years. They also took away the plain spaghetti with sauce on the side and now have premixed pastas or spaghetti, often containing meat which does not help any vegetarians who might eat here.

So what do I like. I very much like their Caesar salad. They mix the Romaine lettuce with creamy Caesar dressing and croutons. It is good. It would be better if they put out the lettuce and the dressing on the side, but the mixed Caesar salad is one of the better Caesar salads that I have had served at buffets - even the more expensive buffets. It goes quickly also. The location that I am going to is attentive to empty serving trays and a new tray of salad is brought out as quickly as possible.

I cannot eat it, but the Split Pea soup found on Thursday nights is good. It is a thick and rich soup. We often take the chicken noodle which is there every night. It varies depending on how long it has been out - when it is freshest it is thinner and after it has been out for a while it thickens. It is actually not bad, either way. OCB could take something from their Ryan's chain and use thick, doughy, country noodles instead of pasta noodles which would make this soup even better. The soup has good size chunks of chicken, carrots, and celery.

The turkey is good - carved on Sundays and Wednesdays. The roast beef is just fair. The ham is good. There is steak on Friday and Saturday nights. I have written about the steak before - it comes from a char grill in the kitchen, but it is brought out to the carving area and placed in a steam table where it continues to cook to become way over done. Something funny happened with the steak recently. We went on a stormy night to the closer (and bad) location because there was no place else to go. I went up for some steak and the young man, who was carving, took a steak out of the steam table and cut a piece off to place in my plate. Before putting it in the plate he suddenly stopped, put the piece onto the cutting board and cut into it exposing the grey middle. "How is that?" He asked. I laughed. I said, "It is the same as always, over done." He did not offer to find my a rarer piece but instead was going to inform me of the timing for steak. He said that what I said was not true and that there are often rare steaks that come out. These had just come from the kitchen. He then said, that it was overdone because of the time - it was about 8 o'clock and the restaurant was still open until 10. If I was there earlier, the steak would be rarer. He was playing with the wrong guy and I came back at him. I explained to him that no matter how the steak came from the kitchen once it went into the steam table, it would continue to cook to well done. He became indignant - "OH, the steaks are not steamed! They are cooked on a grill." I had to explain to him that the tray that he placed the steaks in under the cutting board was in a steamer and the heat in there would continue to cook the steak. He was amazed by this and pointed down at the cutting board and the tray underneath. "You mean here?", he asked. Yep, that is exactly where. I took the steak and went back to my table chuckling. Here at this location, they just don't get it. While the steak is not much different at our usual OCB, they do understand that the system they have to hold the steaks until served will continue to cook them. This is the one big problem with steak at OCB. Some locations, I am told, have a grill at the serving area, like Ryans or Golden Corral. I would love to find one of those and try it.

The Fall has brought out pot roast on Sunday nights. This varies and can be very good, if it has good down until tender. It sometimes looks like the left over roast beef, but other times it has cooked to the point that it falls apart and melts as you eat it. It is served with carrots, celery, and potatoes in a brown gravy.

My favorite thing at OCB - and something that they do not put out often enough - is smoked sausage. I love smoked sausage, and others must also because any night that it is out, it goes quickly. They serve it in several ways - grilled with sauerkraut, cooked in barbecue sauce, cooked into a jambalaya, and it has even shown up in beans and rice. It is good. It would be better if is showed up more often. I think sometimes that it is brought out to replace other meat dishes that have run out.

Recently we got a coupon that required that a survey be taken to validate the coupon. The survey on the website spoke of an Italian Station, a Chinese Station, and a Mexican Station of foods. The taco bar is standard, but I have never seen an Italian Station or a Chinese Station. There are Italian and Chinese dishes mixed in at times - always Italian with two pastas on the buffet, but no separate "station". A recent sign on the tables talks about "going around the world" at OCB and selecting Italian dishes, Chinese dishes, and Mexican dishes. I am wondering if this is happening in other parts of the country or perhaps it is something that is coming. It will be interesting to wait and see.

Deserts at OCB are basic and not really worth the calories. The ice cream is the best of the desserts offered and you can make a nice sundae with the toppings offered.

Drinks at OCB, as most know by now, are extra - no longer included in the price of the meal, and rather expensive, though in line almost with the other chains, at $1.99 each for the "beverage bar". Drinks are included in the children's prices. Dinner locally to me at OCB is $10.99. I understand that in some areas it is only $9.99. There are often coupons sent out to those who have signed up for the email list - and lately the restaurant itself has been giving out coupons to use on a next visit. The price is right - and depending on the OCB that you go to, the food is not bad either.

It is hard to just make a blanket recommendation for OCB because they do vary so much from restaurant to restaurant. But if you try a bad one, don't let that stop you from trying another. There are good ones out there.

Friday, June 24, 2011

Old Country Buffet on Facebook

Old Country Buffet has a "fan" page on Facebook. This should not be a surprise as all of the buffet chains have Facebook pages and many independent buffets have Facebook pages. What is interesting about the Old Country Buffet page are the comments that get posted by those who are fans and those who are not such good fans.

This is the only Facebook "fan" page that I have come across with a stipulation posted on one of the page's called "House Rules". Here is what it says: (the bold text is right from there)

"BUFFETS, INC.
FACEBOOK "HOUSE RULES"

Welcome to the Old Country Buffet® Fan Page. We love connecting with our guests through Facebook and encourage you to post comments, photos, videos, and links here. However, we review all comments, and when necessary, remove anything that we find inappropriate or offensive.
In other words, play nice!

All users must comply with Facebook's Terms of Use. Additionally, users may not post, and Buffets, Inc. may remove, any comments or materials that:

  • Defame, harass, stalk, threaten or otherwise violate the legal rights of others.
  • Publish, post, distribute or disseminate any defamatory, infringing, obscene, indecent, misleading or unlawful material or information.
  • Upload or attach files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity), unless the user owns or controls the rights thereto or has received all necessary consents.
  • Upload or attach files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer.
  • Delete any author attributions, legal notices or proprietary marks or symbols.
  • Falsify the origin or source of software or other material.

Finally, comments posted to this Page by users do not represent the opinions of, and do not constitute representations by, Buffets, Inc., or any of its parent companies or subsidiaries, or any of their respective directors, officers, employees, or agents."

Why would a "fan" page need such rules? Because the people who "fan" this page are the people who seem to love to hate Old Country Buffet - and they make that known every chance that they get. There are constant comments about how bad OCB is. There are a few who counter this with "I love OCB" but those are in the minority. And if OCB really is moderating the comments, given what appears on the site, I can only imagine what the ones that they take off say. Are the comments justified? Sometimes, yes, they are but many are not - at least they seem to have been left with no reason other than to be vindictive.

There is an old joke - Two old women are talking about a restaurant and one says to the other, "The food was terrible at that restaurant - the food was absolutely disgusting." And the friend answers, "Yes, that's right - and such small portions!" This is the way many of the comments go on the Old Country Buffet Facebook page. You will get a comment such as - "The food is terrible at your buffet - And how come you are not giving any free coupons this week?"

The pursuit of coupons on the OCB Facebook page is constant. People continually ask for coupons for buy one get one meals or dollars off a meal. On a not so regular basis, OCB does have coupons on their Facebook page for their fans to print out. These are in addition to those that they email to those on their email list. Some of the ones on Facebook are better than the offers that are emailed such as the buy one get one coupons. But people do not seem to understand that coupons are a marketing strategy to bring in customers when there would normally be slower business. There were no coupons given for Mother's Day and people on this Facebook page were outraged! Mother's Day is a day that restaurants generally have good business and there is no need to do anything special to bring in business - certainly not issue a coupon. But the never ending pursuit for coupons goes on. Hey, I like coupons too - and I print them out whenever they are offered - but I understand why they would not be giving it all away every day.

These are probably the most negative fans that I have seen on a fan page. OCB will answer some of the complaints - generally by saying that the person should report the problem to them on the comment form on their regular website. Sometimes - when there is a detailed complaint - naming the restaurant location, the date, and exactly what happened and was wrong - they still give that same stock answer to use the form, when they should be acknowledging that they have the details and will look into it. Even if there is a service running this page for OCB, they still could report the details to those who can do "something". (An aside - the comment form on their website is pretty much useless - they will take your complaint and forward it to the manager of the restaurant who generally was involved in the complaint to start with - and it then goes nowhere. This from experience.)


Well, it is an experience. Check it out - and they will have some coupons there - just be patient!