Where's the Beef!?!

I recently received coupons from Old Country Buffet by email. They were to introduce me to their new feature - seasoned steaks and steak classics. The email title very specifically stated "Come enjoy our new steak classics tonight" and the coupon was good to November fourth. I said to myself, hmm - OCB has not had steak on most nights in a long time. This new steak feature is something to try out.

We went to the "good" OCB a few days after receiving the coupon. It was a Sunday night. I purposely made the drive all the way out to make sure that if there was steak to be found, I actually would find it. Needless to say - no steak. To borrow from that old commercial that probably few will remember but created quite a media stir a long time ago - I said - WHERE'S THE BEEF?

It was the usual Sunday night buffet offerings - nothing to complain about (at least there at the "good" OCB) but no steaks. Perhaps I did not remember the coupon correctly - maybe it said steaks only on some nights? The did accept the coupon when we paid at the cashier- it was nice to get the $3 off per meal - with the purchase of the beverage bar with each meal - so all in all we got the drinks and saved one dollar each. But it was the steak that I was after. And never having had steak at the "good" OCB I wanted to see how they cooked it and if it was left out to turn from medium rare to well, well done in a warming tray at the carving station - as happens at the "not good" OCB. When I got home I pulled the coupon email up on my computer screen - I remembered it exactly right - "come tonight... steak!"

I then checked the OCB website to see what was said about the feature. There I found no feature. They were pushing some television commercial that I have never seen on television. So was this the feature that does not exist. Send a coupon to lure you in for the same old, same old? Apparently so.

While we were there my wife, who could not care less for steak, was looking at the advertising card that is placed on every table. There was a photo of a plate with two very appetizing chicken breasts that were covered in some type of marinade. She asked me, "How come they never have that chicken?" Good question. Another photo ad on the same card showed an appealing dish of macaroni and whole pieces of tomatoes - not a sauce but more like a salad. This ad beckoned one to come for lunch. I have never seen that dish served as well.

Since this meal, we went back during the week - just to see if we would find this steak feature. It was on a Wednesday night this time - and still no steak. It was no surprise - I really did not expect to find steak.

So what is the story Old Country Buffet- and Buffets, Inc.? Where are the steaks you lured me in for? "Steak classics" -" seasoned steak in a variety of flavors" - all stated on the ad that accompanied the coupon... So WHERE'S THE BEEF?