What happened?!?
I had not intended to write an article but just make a comment on the last article about our third visit to Global Buffet but it just seemed that it needed to be set apart. We had not intended to dine at Global Buffet on this night but we were heading to another restaurant (we don't just eat at buffets) and realized as we got there that they were closed to host a special event, so we decided to go over to Global Buffet.
My experience, in particular, at this dinner shows that Global Buffet at this point is inconsistent. Because we had not planned to dine at an Asian buffet, I decided that I was going to eat primarily American - which has not been a problem on our past two trips. I had planned on sliced turkey with a few other American dishes.
The turkey as unlike it has been on either of our first two dinners here. It was hard to distinguish this turkey from ham. It is in a serving tray next to the ham - each labeled - and the ham had pineapple slices on it - and the turkey did not - though on the outside and the meat both resembled each other closely. If this was turkey it was a cheap, processed turkey breast - a ball that was roasted - evenly brown/black on the outside - the meat was less white than turkey and more the pink of ham. The flavor was slightly salty - like ham. I would just say that this was another ham put out in the turkey tray - but as I say it was not covered in pineapple slices as the ham was. It was not good at all. There was nothing wrong with it but it was not good. Even OCB Turkey which was never a great turkey breast was better than this. After the first slice I decided that I had to find something else to complete the meal.
As I was going around the buffet to see what I would eat, I saw that the pork spare ribs looked different - more like I expect Chinese Spare Ribs to look - and still not in thick red sauce - but definitely covered in some type of thin sweet sauce. I took one of those. I also took a small beef rib. The beef ribs were now sitting in a tray with a thin reddish gravy on them - that was not there the last time. I wondered as I saw the spare ribs if they are reading this site and tried to create the ribs I described in our last article that I find better than the ones I had here on the last visit. These, on this night, were not better - and maybe not as good as they had been. The beef rib was better without any sauce on them.
So onward, to the next trip up to the buffet and I went to a tried and true choice from visit one and visit two - beef stew. Oh boy! It looked right. One bite of beef and it was spicy. At best that I can identify the spice I would say the stew sauce was full of curry. In the past few years my stomach has become sensitive to anything that is spicy and I knew if I continued to eat this I was going to have a problem. I tried a piece of potato from the stew - same taste of curry. What did they do? Did they change the recipe? If so, why? One possibility - the beef stew and the chicken curry sit in trays next to each other. Did someone mix the sauce from the curry into the beef stew? There was too strong a taste of spice for it to have been just the curry serving spoon finding its way from one to the other. I went back to look at the beef stew tray. The sauce on the beef stew looked exactly the same as the sauce on the chicken curry. I hope that this was a one time mistake and not an intentional change in recipe because the beef stew had been the best dish here.
Lastly, and minor, I took a slice of pizza which looked good and looked pretty much as the pizza at another Asian buffet that we go to regularly. The cheese was nicely melted on the top, but under that layer of melted cheese was another layer of the same cheese that was not melted at all.
My wife was not as disappointed as I was but she had intended to have the beef stew also and when she found out that it was spicy, she was not going to take it. She eats more general Asian buffet and does not mind the usual pepper steak and chicken with broccoli. She was the one of us who described this meal as inconsistent.
To the positive, there were stone crab halves that I did not try. They were large and they had nutcrackers next to the serving tray. Global buffet has started putting discount coupons in the local major newspaper, Newsday and also in one of the mailer discount coupon books. The coupon is for $2 off adult dinner prices up to 10 at the table.
And for the OCB nostalgic about this location, the men's and ladies rooms are in the same location as they were when this was OCB but you will not believe the transformation. They are fancy with fancy plumbing fixtures. There are paper towels and hand dryers. And they are clean. Seems that everyone who walks into these has the same reaction - wow, are these so much better than they were!
I really want this restaurant to succeed. I want to go and have a nice "international" meal at a good price. They maybe still have to break themselves in more, but right now it is inconsistent. Inconsistent is not good. We will go back - but things will have to go back to where it was a week ago and what should not be spicy must not be spicy, if we will go back after the next try.
ADDENDUM:
We went back a week later. The turkey was a little better - at least it was white and looked more like turkey. It is cheap turkey roll/turkey breast. At least it was edible. The beef stew was moved away from the the curry chicken - that is behind the beef stew and two trays over now. The beef stew was now edible and no longer was spicy or tasted like curry.
I tried the hibachi bar. I added what looked like a steak to my plate of vegetables. When I took the steak I had second thoughts. it was grey, lacking in any marbling, and was frozen solid - the frozen part did not bother me any. It was good and I brought it back to the table. I cut a piece of "steak" off and tried to eat it. I could not chew it. It actually was like rubber. I tried cutting pieces off in various parts of the meat. None would chew. Each came back out of my mouth and on to the plate. I ate the vegetables which were fine.
My wife has been eating the pepper steak here - from the buffet table - since we started coming here. She took a bite at this meal and said it was so spicy that it was burning her mouth. She said it has never been like that before - and I, too, have had it here before and no, it was never spicy. I asked her what tray was it next to. We went to look. It was right next to Hot Pepper Chicken - a very hot and spicy dish. So just like the beef stew the last time, either the serving spoon or something from the Hot Pepper Chicken went into the Pepper Steak! This is very serious. If one were allergic to something in that other tray - and ate the pepper steak they could be in serious trouble!
Inconsistent is still the best way to describe this buffet! Each visit there have been surprises and only on our second visit were the surprises not unpleasant. I cannot recommend this buffet to anyone at this point until they get their act together!
Friday, September 15, 2017
Saturday, September 09, 2017
Global Buffet, Levittown, NY - SECOND VISIT
We went back to Global Buffet. (See our first article about this buffet.) They have made some positive changes in the past two weeks since they opened.
Either they read our article or someone there was told or realized that their steam tables were set at too low a temperature, but now the temperature of the food is correct. Nothing was cold or just warm. Everything that needs to be hot was properly hot.
When we were there the first time, we overheard someone ask the manager why there was no Egg Drop Soup. There is now Egg Drop Soup. The soups section has changed. Gone is the so-so chicken noodle soup and also the soup that was unidentifiable in the serving pot. The soups now are WonTon Soup, Egg Drop Soup, Hot and Sour Soup, Miso Soup, and Clam Soup. They have also added in one of the spaces for a soup pot server, steamed Dim Sum filled with meat. I tried the WonTon Soup. It was good. I don't know if it was just chance but the wonton was the largest wonton that i have ever had. When I walked past later it may have just been chance as what I saw was standard sized. There is not much to do with wonton soup to make one different than another. The broth was better than most.
There was an additional meat on the American meat carving section. They added large beef ribs. They are big and long ribs with a lot of meet. The meet is stringy but that is how beef ribs are. They do not have a light sauce on them based on what was in the pan they are served in, but this did not add any different flavor to them. They were pretty good. Now, I know what some are going to think - just like OCB's long gone beef ribs - not really. These are cooked more like short ribs than OCB's beef ribs were - but they are something you rarely see anymore - and don't see at a buffet. In this section, they have made a place for the turkey gravy to sit in the steam table and it was kept properly hot. The turkey seemed more to be a roasted turkey breast - but it was juicy and good and the gravy makes it better.
My wife found a shrimp dish that she says was not there the last time. It was called Seafood Delight - which in other Asian buffets usually is a mix of shrimp and fish. This was just shrimp and that made her happy. She said it was very good.
I tried more Asian dishes this visit than I did the first - as I was focusing then on the American offerings. The sushi bar was full and there was a tray of large pieces of raw salmon - no rice. They were big and moist - and good. Then there were the usual sushi in addition. Next to the sushi bar there are Asian cold "appetizers" including peanut chicken with noodles. That was good - not spicy and that made it even better. I tried the pepper steak and the beef was not overcooked, a little chewy, but tasty. The sauce did not overwhelm it - as it often does in other Asian buffets. The Spring Rolls are standard - but not over cooked as they are in some other buffets. I tried stuffed fish - a roll of fish stuffed with more fish. It was fine. I tried their spare ribs. The spare ribs are close to Chinese restaurant spare ribs - not covered in sticky red sugar sauce, but just broiled under a hot broiler. Teh spare ribs were good - not as good as the spare ribs at Good Taste Buffer in Commack, NY which I have written about several times in the past that to me have the best Chinese Spare Ribs of any buffet. These at Global are close but not as good. I can only describe the ones at Good Taste as having sizzle - these lack the sizzle. BUT not bad - and better than most.
I did go back to the things I liked the first time - the turkey, the beef stew, and the baked clams. All still good! I even tried a french fry to see how it is - something very basic but not all Asian buffets that serve them do it well. Not much of an achievement but here it was good.
The ice cream machine is working and the soft serve ice cream was nice and creamy - not at all icy. There were a few different cakes including a chocolate cake with cheesecake on top and a coffee cake. I tried both of those and they were good. I had intended to take the hot apple strudel and took these instead. I was happy I did. My wife took the strudel and liked it.
The service was still good. The Senior price has gone down to $12.99 from $13.99. The adult price stayed the same. An effort was made to keep everything moist and also empty or near empty trays were refilled fairly quickly.
At the end of the meal my wife summed it up - "It's pleasant!". Yes it is. The food is fine. The decor is nice - not at all like it was as OCB. It is funny sitting in there after all of those years sitting in the same space as OCB. We were near the side door and my wife said to me, that we were near where the claw machine was - yes, we were!
They still don't have a web page but they do have a Facebook page. From the Facebook page I saw that they had a special dinner for Labor Day that included lobster and steaks and with on increase in price. There was a negative comment that there was no lobster while they were there - I don't know. I am looking at negative comments about this restaurant in view of what I am seeing for myself - especially now with the improvements I have seen in just two weeks. The restaurant across the street is trying hard to get their business back - which many of us know went down long before this new buffet opened - and I am not sure that some negative comments I have seen have not been planted.
At this point I will say, "Yes! Try it!"***. It is primarily an Asian buffet but it is not hard to sit down and not eat any Asian dishes for the entire meal with the meat carvings and other "American" dishes and sides. You could have corn on the cob, fries, mashed potatoes, mashed sweet potatoes and any of the meats out to carve. We have not tried the hibachi grill - it is standard to what most are like. I looked closely at the grill area behind the counter - there is a flat grill and also a char flame grill. I don't know what they make on that grill but it is there. I know many were expecting an OCB like buffet and this is not it. Give it a chance for what it is. I will be going back.
Global Buffet (the and grill seems to not be on any sign now - but the grill is here and open) is located at 3541 Hempstead Tpke, Levittown, NY 11756. Here is the phone number (516) 605-1799. Hours on their Facebook page say they are open 11:00 am to 11:00 pm. Good for a late night dinner or if you are running late and all others have closed for the night.
***
READ THE NEXT ARTICLE AND IT'S ADDENDUM FOR AN IMPORTANT UPDATE BEFORE GOING TO THIS BUFFET!
Either they read our article or someone there was told or realized that their steam tables were set at too low a temperature, but now the temperature of the food is correct. Nothing was cold or just warm. Everything that needs to be hot was properly hot.
When we were there the first time, we overheard someone ask the manager why there was no Egg Drop Soup. There is now Egg Drop Soup. The soups section has changed. Gone is the so-so chicken noodle soup and also the soup that was unidentifiable in the serving pot. The soups now are WonTon Soup, Egg Drop Soup, Hot and Sour Soup, Miso Soup, and Clam Soup. They have also added in one of the spaces for a soup pot server, steamed Dim Sum filled with meat. I tried the WonTon Soup. It was good. I don't know if it was just chance but the wonton was the largest wonton that i have ever had. When I walked past later it may have just been chance as what I saw was standard sized. There is not much to do with wonton soup to make one different than another. The broth was better than most.
There was an additional meat on the American meat carving section. They added large beef ribs. They are big and long ribs with a lot of meet. The meet is stringy but that is how beef ribs are. They do not have a light sauce on them based on what was in the pan they are served in, but this did not add any different flavor to them. They were pretty good. Now, I know what some are going to think - just like OCB's long gone beef ribs - not really. These are cooked more like short ribs than OCB's beef ribs were - but they are something you rarely see anymore - and don't see at a buffet. In this section, they have made a place for the turkey gravy to sit in the steam table and it was kept properly hot. The turkey seemed more to be a roasted turkey breast - but it was juicy and good and the gravy makes it better.
My wife found a shrimp dish that she says was not there the last time. It was called Seafood Delight - which in other Asian buffets usually is a mix of shrimp and fish. This was just shrimp and that made her happy. She said it was very good.
I tried more Asian dishes this visit than I did the first - as I was focusing then on the American offerings. The sushi bar was full and there was a tray of large pieces of raw salmon - no rice. They were big and moist - and good. Then there were the usual sushi in addition. Next to the sushi bar there are Asian cold "appetizers" including peanut chicken with noodles. That was good - not spicy and that made it even better. I tried the pepper steak and the beef was not overcooked, a little chewy, but tasty. The sauce did not overwhelm it - as it often does in other Asian buffets. The Spring Rolls are standard - but not over cooked as they are in some other buffets. I tried stuffed fish - a roll of fish stuffed with more fish. It was fine. I tried their spare ribs. The spare ribs are close to Chinese restaurant spare ribs - not covered in sticky red sugar sauce, but just broiled under a hot broiler. Teh spare ribs were good - not as good as the spare ribs at Good Taste Buffer in Commack, NY which I have written about several times in the past that to me have the best Chinese Spare Ribs of any buffet. These at Global are close but not as good. I can only describe the ones at Good Taste as having sizzle - these lack the sizzle. BUT not bad - and better than most.
I did go back to the things I liked the first time - the turkey, the beef stew, and the baked clams. All still good! I even tried a french fry to see how it is - something very basic but not all Asian buffets that serve them do it well. Not much of an achievement but here it was good.
The ice cream machine is working and the soft serve ice cream was nice and creamy - not at all icy. There were a few different cakes including a chocolate cake with cheesecake on top and a coffee cake. I tried both of those and they were good. I had intended to take the hot apple strudel and took these instead. I was happy I did. My wife took the strudel and liked it.
The service was still good. The Senior price has gone down to $12.99 from $13.99. The adult price stayed the same. An effort was made to keep everything moist and also empty or near empty trays were refilled fairly quickly.
At the end of the meal my wife summed it up - "It's pleasant!". Yes it is. The food is fine. The decor is nice - not at all like it was as OCB. It is funny sitting in there after all of those years sitting in the same space as OCB. We were near the side door and my wife said to me, that we were near where the claw machine was - yes, we were!
They still don't have a web page but they do have a Facebook page. From the Facebook page I saw that they had a special dinner for Labor Day that included lobster and steaks and with on increase in price. There was a negative comment that there was no lobster while they were there - I don't know. I am looking at negative comments about this restaurant in view of what I am seeing for myself - especially now with the improvements I have seen in just two weeks. The restaurant across the street is trying hard to get their business back - which many of us know went down long before this new buffet opened - and I am not sure that some negative comments I have seen have not been planted.
At this point I will say, "Yes! Try it!"***. It is primarily an Asian buffet but it is not hard to sit down and not eat any Asian dishes for the entire meal with the meat carvings and other "American" dishes and sides. You could have corn on the cob, fries, mashed potatoes, mashed sweet potatoes and any of the meats out to carve. We have not tried the hibachi grill - it is standard to what most are like. I looked closely at the grill area behind the counter - there is a flat grill and also a char flame grill. I don't know what they make on that grill but it is there. I know many were expecting an OCB like buffet and this is not it. Give it a chance for what it is. I will be going back.
Global Buffet (the and grill seems to not be on any sign now - but the grill is here and open) is located at 3541 Hempstead Tpke, Levittown, NY 11756. Here is the phone number (516) 605-1799. Hours on their Facebook page say they are open 11:00 am to 11:00 pm. Good for a late night dinner or if you are running late and all others have closed for the night.
***
READ THE NEXT ARTICLE AND IT'S ADDENDUM FOR AN IMPORTANT UPDATE BEFORE GOING TO THIS BUFFET!
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